By cloudbarnabas
on Thu, 09/09/2021 - 21:09
Hello,
Just curious if anyone has had issues with getting ground plane tracking to function on their Galaxy S21 device. The ground plane is detected when using the webcam. Just when I build it out to the device nothing, not even the ground plane image is detected. I had an older device a Galaxy S8 and functioned perfectly fine on that device.
Device OS: Android 11
Unity Version: 2019.4.12f1
Vuforia Version: 8.1.12
Hey there,
Hey there,
I would advise to upgrade to 10.x to see if that resolves the issue.
If not, let me know!
Kind regards,
Patrick Scheper
Technical Community Manager
Hi Patrick,
Hello Patrick,
I had to download a newer version of Unity in order to use a Vuforia version 10.x. Unfortunately the ground plane is still not functioning. The Samsung Galaxy S21 is listed as a supported device.
Unity 2020.3.13f1
Vuforia 10.1.4
Hi Patrick,
Hi Patrick,
Hey,
Hey,
Good to hear that you fixed it. Can you confirm that you did not see a black screen, but the ground plane was not tracking? Or was there also a black screen?
Hi Patrick,
Hi Patrick,