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Ground Plane not working on Samsung S20

April 3, 2020 - 9:40am #1

I have a Samsung S20 Ultra, and a Samsung S10+. Both updated to the latest API as of March 2020. Using the same exact Unity build on both devices, the S10+ works without any issues, while the S20 doesn't recognize the ground plane, and thus doesn't spawn the model at the end of the ground plane phase.

Anyone having the same issue or can Vuforia devs acknowledge and comment on this?

 

Thanks!

Ground Plane not working on Samsung S20

April 6, 2020 - 12:25am #2

Hi,

In general Vuforia works with ARCore supported devices.

Unfortunately the S20 is not listed as an ARCore certified device; https://developers.google.com/ar/discover/supported-devices.

Please also check our recommended devices list: https://library.vuforia.com/content/vuforia-library/en/platform-support/vuforia-engine-recommended-devices.html.

Thank you.

Vuforia Engine Support

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