Hi :) ,

I want to know u cant give us the schedule about the new update for support devices, but can u give us the list about the phone who will be added to the list 



Thank You

Thank you for your comprehensive answer :) I looking forward for any information about adding new devices. You've made some neat SDK- keep going. 

Best regards,

Pawel

Hello Pawel,

Each device is unique, even between a pro and non-pro model with mostly similar hardware. We've found in our process of adding devices that each specific device needs to be run through the process as sharing results across "similar" devices will not lead to good performance on the other device.

So in cases such as the one you describe, the Mate 10 has gone through the process and was deemed compatible, but the Pro currently either hasn't gone through the process or failed. I think for this device you will likely see it added as soon as we are able to, but there are no guarantees as even high end devices encounter issues that prevent the support of Ground Plane unfortunately.

We are constantly adding new devices to the list and listen to device requests from our developers. I'll ask about the Mate 10 Pro and see if I can get any information on it for you.

Thanks,

Vuforia Support

Hello Vuforia Team!

If you can't say anything about schedule or when any new device will be available, can you say how it's possible, that you support Huawei Mate 10, but don't support Huawei Mate 10 Pro? How hard is adding support to new device that is operating on the same processor and the same EMUI? I'm just curious what technical problems you encounter. 

Best regards,

Pawel  

Hello JamesR48,

Unfortunately we don't have a schedule we can share about when certain devices will be added to the supported device list. The process of getting the devices supported is currently an internal only process.

Thanks,

Vuforia Support