"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

microsoft surface pro 7

By TimM on Thu, 01/23/2020 - 10:35

I was looking to update my Surface Pro3 to the latest platform, Surface Pro 7.  I went to the store and loaded Vuforia View and found that ground planes are NOT supported on this modern platform (supported on Surface Pro 6).

Is there a technical reason why PTC/Microsoft have not put this key piece of functionality into their release?

Thank you,

Tim

Hello,

If you are having issues with Vuforia Studio (aka Thingworx Studio) and/or the Vuforia View app, please start here: https://community.ptc.com/

Thanks,

Vuforia Engine Support