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Samsung Tab4 + Ground plane

July 13, 2019 - 12:37am #1


I use to work with Unity 2019.1.7f1 with Vuforia and my Samsung Tab4 (with core-1.4.0 [Plugins/Android]) and I saw the Ground Plane Very Well

Yesterday, I upgrade my Unity to 2019.1.10f1 and Vuforia 8.3.8, and I run the same app, there was no Ground Plane detection.


Please advise, It's Very Important to me that its continue to work on the Samsung Tab4



Samsung Tab4 + Ground plane

July 19, 2019 - 11:59am #3

Hello @dajoecorleone,

Please provide the device model string and I'll investigate further:

Settings->About phone/device->Model number


Vuforia Engine Support


Samsung Galaxy Tab Active2 + Ground plane sample

July 18, 2019 - 7:16am #2


I would like to add a problem report to this comment. I am using Unity 2019.1.10f1 with Vuforia 8.3.8. While trying the samples (no changes have been made), the sample on ground plane shows "Unsupported device. The device has failed to start the Positional Device Tracker. ...". The device I am developing on is a Samsung Galaxy Tab Active2, which is listed as a supported device.

Best wishes,


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