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Tracking Interuption

By chrisdun on Mon, 11/19/2018 - 19:29

Hi,

We are having issues with ground plane tracking in our app whereby when someone walks through the object whilst it is being tracked, the object attaches to that person and then follows them. 

How do we stop this happening?

 

Hello,

I'm not aware of any proactive steps or settings that can alleviate this type of issue. It has been infrequently observed in our testing, but never appeared to me to be a significant issue or regression.

Can you share a few additional details: