Hi,
I am currently developping a Unity based mobile application for android and iOS. I'm using the ground plane feature of Vuforia. Overall things are working. I am having a problem though on specific devices.
The issue appears on a Samsung S7 Edge (I'm sorry I don't know if it is Exynos or Snapdragon model, it belongs to a customer), I gasered the log though, and it contains the message "D Vuforia : Error: Unknown Tracker type could not be initialized.". Apparently this prevents the whole PlaneFinderBehaviour to work as the aim_target doesn't show up in that case.
So the information I have :
* Samsung S7 Edge phone model
* Android 7.0
On another S7 Edge (running Android 8.0) everything works as expected. Could it be that the one not working is a Snapdragon model and the one that is is an Exynos ?
I am not quite sure by the way, is the ground plane feature using ARCore ? If it is, is it mandatory to have ARCore support on the phone in order to use the Vuforia Ground Plane feature ?
Hello,
Hello,
[quote=vinnythetrue]
On another S7 Edge (running Android 8.0) everything works as expected. Could it be that the one not working is a Snapdragon model and the one that is is an Exynos ?
[/quote]
Thanks for your response !
Thanks for your response !
I assume I'm not reading the compatibility table as it should be. Because for the Edge SnapDragon, I read that the ground plane is supported with version 7.0.43+, and ARCore is not supported.
Hello
Hello
[quote=vinnythetrue]
I assume I'm not reading the compatibility table as it should be. Because for the Edge SnapDragon, I read that the ground plane is supported with version 7.0.43+, and ARCore is not supported.
[/quote]
Thanks for you explications !
Thanks for you explications ! That new post is very clear !
For information, the device on which my app doesn't manage to initialize Vuforia properly is a Samsung S7 Edge Snapdragon, model SM-G935A to be precise.
Hello,
Hello,
[quote=vinnythetrue]