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vuforia-sdk-android-7-0-43 is very buggy on S8 and note8

December 25, 2017 - 6:28pm #1

Hi there, I compiled the example scene that you've provided in Android Studio with no errors. The APK installs no problem on my Samsung Note8 (Android 7.1.1). When I'm running the application, I get the permission request to use the camera. I permit the application to use the camera. I hit the start key and can see the GUI. The detection doesn't work.I see is the honeycomb graphic overlay with the GUI buttons but no plane detection is happening. Re-installing the application or restarting the phone doesn't help.

I installed the exact same APK on a Samsung S8. The exact same APK works and allows me to successfully place the astronaut. With that said, the tracking is terrible. It can't be compared to ARKit or ARCore. The astronaut slides up or down from the anchored position. Getting closer to the anchored location of the astronaut doesn't result in it zooming but slides it further down.

Here is the video of the "working" markerless app, on my old S8:

https://youtu.be/KH1hg0sE3yM

Here is the exactly same app on my brand new Note8:

https://youtu.be/6lnJj0XIGpQ

Any suggestions before I get into heavy debugging? 

vuforia-sdk-android-7-0-43 is very buggy on S8 and note8

January 23, 2018 - 2:23pm #6

Would love to have an official response about this issue. 

 

I've been developing a cross platform ground plane app; it works perfectly on iOS. On android, plane finding finds planes successfully but there is only rotational tracking.

 

I installed the Reporter asset to check out runtime logs; there are no errors. It mentions that it did start the Positional Tracker.

 

Is this issue on the Vuforia team's radar? I also tried 2018.1b4 which includes Vuforia 7.1; I have the same issue.

 

It happens in both our custom project, and with the GroundPlane demo asset scene.

vuforia-sdk-android-7-0-43 is very buggy on S8 and note8

January 15, 2018 - 6:33pm #5

I am having similar issues. My Unity 2017.3.0P3 builds to ARKit iOS devices are fine but the problems are as follows:

Non ARKit iOS devices detects plane and hits but ground plane follows user position and only tracks rotation as though position tracker only

ARCore Devices (Pixel2 XL) no ground plane detection available

No ARCore devices (Nexus 6) no ground plane detection available

We've got to be missing something as this can't be the intended cross-platform performance for 7.0.43

Thanks,

Applings Studio

vuforia-sdk-android-7-0-43 is very buggy on S8 and note8

January 15, 2018 - 3:23pm #4

I have the same problem using newest Unity patch 2017.3.0p2 on Samsung S8

https://developer.vuforia.com/forum/ground-plane/unity-patch-201730p2-ground-plane-not-working-properly-samsung-s8

so it's not only native issue but a more common defect.

vuforia-sdk-android-7-0-43 is very buggy on S8 and note8

December 29, 2017 - 12:14pm #3

Hi there, thanks for the reply. Attached is the log. I've put XXXXX for the phone serial on line 4. I see errors on the following lines:

123: E/libEGL: validate_display:255 error 3008 (EGL_BAD_DISPLAY)

204: E/AR: CameraDevice::getCameraCalibration(): Failed to get camera calibration because the camera is not initialized.

206: E/AR: VideoBackgroundConfig with screen size of zero received, skipping config step

257: E/SampleAppRenderer: Unable to update video background texture

259: E/SampleAppRenderer: Unable to update video background texture

Not sure if these are related to the issue. Please let me know if anything stands out for you.

I've also attached the APK, just in case...

If possible, could you share your APK? I'd like to run it on the device as well.

Thank you!

AttachmentSize
Plain text icon log.txt39.96 KB
Package icon GroundPlane-7-0-43-debug.apk_.zip13.53 MB

vuforia-sdk-android-7-0-43 is very buggy on S8 and note8

December 28, 2017 - 10:05am #2

Hello dmitrim,

I tested the GP sample on the Note 8 and had no issues. Can you check the ADB Logcat and let me know if you see any errors?

Thanks,

Vuforia Support

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