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No guideview for HoloLens

March 29, 2019 - 8:17am #1

Hi, 

 

There is no model target guide view showing up on HoloLens. I have tried to use guideview 3D from the options as well but it does not show up. Any solutions?

 

Thanks

mdastagir
Joined:
February 14, 2019
Posts: 19
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No guideview for HoloLens

August 2, 2019 - 12:41pm #4

Hello @annabellio,

Same question as before: Are you able to see it when running the free Vuforia samples for HoloLens on the Asset Store?

You may also want to check your Vuforia license as sometimes the reason the guide view does not show is because you're using the incorrect license type. Only the Developer license or a Pro license can load Model Target device databases - Classic or Cloud licenses will fail.

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2862
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No guideview for HoloLens

August 1, 2019 - 2:52pm #3

I'm having the same problem. I tried scaling, 3DGuideview and on play mode in Unity it works but not on the HoloLens...

annabellio
Joined:
July 28, 2019
Posts: 2
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No guideview for HoloLens

April 1, 2019 - 10:32am #2

Hello,

Are you able to see it when running the Vuforia samples for HoloLens on the Asset Store?

You may also want to check your Vuforia license as sometimes the reason the guide view does not show is because you're using the incorrect license type. Only the Developer license or a Pro license can load Model Target device databases - Classic or Cloud licenses will fail.

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2862
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