Hello,

HoloLens support is currently in the EAP, so consider it beta quality.

We are aware of your observations and are looking to continue to optimize Vuforia for this platform. Please keep in mind that the technical challenges and opportunities presented by the HL technology are unique and not comparable to a standard mobile device/tablet.

Thanks

I said several posts ago that it's running on our hololens now (although only when using the sample projects), the performance is just abymsal compared to even the android version of vuforia. If you move the target it only updates every second or two, which means it's performing at 1/120th of the framerate of the hololens

We were not running 6.1.9 (were using 6.0.112.) After upgrading to 6.1.9 the error is no longer happening and we are now able to detect images on the cloud repo. Thank you!

Hello,

We tried your license in our setup and it functioned fine. I will still try to create a repro case using your license to see if it fails.

Note that there is anecdotal evidence on the forum that digital eyewear license keys are working for other HL devs:

https://developer.vuforia.com/forum/hololens/early-access

Thanks

Yes, I am using 6.1.9.

Hello,

Can you confirm that you are running the 6.1.9 version of the HoloLens EAP Unity Extension?

https://developer.vuforia.com/downloads/beta

Thanks

It appears that if you download the hololens sample, a license will work. Can't find an explanation anywhere for *why* only the sample works but it works. However, the tracking updates something like once every 2 seconds, it's hideously slow. Another issue, but still not exactly promising

We are also running into this awful issue after following the available documentation for hololens / vuforia project setup in Unity. No image recognition in the hololens - just the error 'Vuforia initialization failed: Vuforia App key is not valid for this product" in the debug log. But image recognition works in-editor with a webcam.

Hello,

You are correct that the Digitial Eyewear key should be used for HoloLens devices. A mobile key will not work on the platform.

Can you quickly generate a new Digital Eyewear key using the Development license to see if the problem persists? Another thing you can try is to completely uninstall your app and reinstall it to insure no invalid data was cached.

Otherwise, PM me the key your having issues with and we can investigate.

Thanks.