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VuMark-Export Script not working

October 27, 2022 - 7:53am #1

PTC sponsors FIRST Robotics, I have 3 teams of kids that are in intense build for November competitions and they are DITW (Dead in the water) after dilligently following the VuMark tutorials, creating, verifying VuMarks but at the last step, export, the VuMark-Export script no longer works, puts up the error : Vuforia VuMark export error This document was not created with VuMark-Setup script.

Searching the forums, web, blogs, I found that this is a know issues since 2020, newer version of Adobe Illustrator (AI) don't work with the VuMark-Export Script. I can no longer get a legal copy of AI 2020.

PTC, please, I have 40 kids in a panick as the VuMark would help them with a large amount of match points. Can you please fix the uMark-Export Script. and/or open source all 3 scripts so someone else can fix them.  Really, if they are on your website they should work with legal copies of AI!



BTW, we tried the example images and they to get this same error.

nabgilby
Joined:
July 7, 2017
Posts: 4
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VuMark-Export Script not working

January 18, 2023 - 6:14am #7

Hey there,

 

I wanted to update this thread that we're working on a fix and are focused on releasing it in one of our upcoming releases.

 

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager

pscheper
Joined:
June 13, 2019
Posts: 763
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VuMark-Export Script not working

December 7, 2022 - 7:51am #6

Hello Patrick,

I think the problem with the export script has to do with the "drawSafeZones" function implementation, it creates a new path called "contour" which is needed later on in function "createVuMarkSVGTemplateDoc", but "drawSafeZones" function then changes the name of newly created path and moves it into the "clearSpaceVisualizer" compoundPath. Those latter actions make it so function "createVuMarkSVGTemplateDoc" throws an exception when trying find an element named "contour" inside the Feedback Layer.

Regards,

Eytan

noyeitan
Joined:
October 11, 2021
Posts: 1
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VuMark-Export Script not working

November 7, 2022 - 8:07am #5

Hey there,

 

I've discussed the issue with the team, and we're taking it serious. It's a long overdue task to update these tools and it will be prioritized accordingly. 

I will update this thread moving forward.

Thank you for your patience... 

 

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager

pscheper
Joined:
June 13, 2019
Posts: 763
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VuMark-Export Script not working

November 3, 2022 - 9:04am #4

There is no such a workaround :) It's impossible to download AI 2019 anymore.

Grog
Joined:
September 15, 2016
Posts: 3
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VuMark-Export Script not working

November 2, 2022 - 6:59am #3

Hey there,

 

Sadly the only workaround is to download Adobe Illustrator 2019 or below to use the scripts. I agree that we don't provide an alternative to 'legally' create VuMarks. A fix has been in the backlog and based on your feedback, will be prioritized accordingly. I am sorry for the blocker. 

 

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager

pscheper
Joined:
June 13, 2019
Posts: 763
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VuMark-Export Script not working

October 28, 2022 - 2:08am #2

+1

Adobe allows to install only 2021 version, as they no longer support older ones.

2020 is the last one confirmed to be working.

Actually, there is no legal and easy way to create VuMarks at the moment.

Grog
Joined:
September 15, 2016
Posts: 3
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