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App Rejected with the same funtionalities than other

January 22, 2019 - 7:27am #1

My app augmented reallity app is rejected. The famous "minimum funciontality".

 

My app has this funtionalities

1 - Turn light on/off

2 - Record video with the AR

3 - Take a photo

4 - Home button, main scene, etc..

 

They said that this is because

 

"Apps using ARKit should provide rich and integrated augmented reality experiences. We encourage you to review your app concept and incorporate more robust AR features and functionality. Note that merely dropping a model into an AR view or replaying animation is not enough."

 

That is OK.. so why this app

 

https://itunes.apple.com/nz/app/trickeye/id1200645890?mt=8

 

that has the same funtionality than mine.. is available and not mine?.. They do not answer nothing at all why this app is available and not mine..

 

The other funtionalities

*take a photo/video

*can activate AR but nothing happend only the AR does not appearance.

*Help button show text below the buttons

*Change to front camera

*Access to gallery

*Change the AR experience.

 

I add an screenshot of both apps..

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App Rejected with the same funtionalities than other

January 22, 2019 - 1:05pm #4

Well you're gonna get a different reviewer next time you submit that may view things differently.  It's more about appearances, and if you are actually trying to address it.  

Personally I'd change a few things, tell them what you changed in the notes and hope for the best.  If you don't want to do that, open a dispute, I've had it work once in my favor, you may get lucky.  But disputing things always took a really long time in the past (might be shorter now), and it was just easier to do an update or two.

As far as what to change, there's probably ways to make your app more understandable of what it is , how it works, and what the user will get out of it.  Maybe by displaying more of that upfront will let the reviewer understand your app better.





 

App Rejected with the same funtionalities than other

January 22, 2019 - 10:14am #3

That is the point. I have a loading screen between scenes, home screen with AR button and other with the guide/help.

 

The problem is that I do not know what else they want.. I have all all this point and this app the other app in available on the store.

 

So why?.. and no one can tell me why.

App Rejected with the same funtionalities than other

January 22, 2019 - 8:27am #2

In my expereince you're not going to get anywhere by arguing with Apple.  Yes, the review process is a little subjective, but we have to deal with it.  So as long as you are making good faith attempts to address their concerns you'll eventually get your app in the store.  And It may take several attempts, but that's part of the process.  

In your case, ask yourself, how can I make my app look like it has more functionality to a reviewer?  Can you add some instructions, information, demo videos, title screen , etc to flesh it out?  Do you open directly to a camera view?  In my experience this is a biggie, go to some kind of title/menu screen first.  Add a few more things, then write down in the notes section detailing what you added and how you think it addresses the concerns.  I've never had to do this more than two times to get in the store.  

 

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