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Error - cannot download device start-up settings

August 15, 2011 - 7:24am #1

Hi There

Trying to get the Image Targets sample running and getting the following error on initialisation:

2011-08-15 14:49:24.041 ImageTargets[288:6103] ERROR: Error - cannot download device start-up settings. Failed to initialize the QCAR SDK. Device settings must be downloaded at least once for the SDK to work.

Tried on an iPhone 3GS and iPhone 4. Both phones have internet access (checked in the web browser). Specs below:

Using the Native SDK

MacOS version number: 10.6.5

Xcode version number: 3.2.5

Device model: iPhone 3GS (GSM), iPhone 4 (GSM)

iOS version: 4.2.2 (iPhone 3GS) 4.3.5 (iPhone 4)

No jailbreaks or modifications

Re: Error - cannot download device start-up settings

August 19, 2011 - 4:03am #3

Hi MoSR

The device's time was indeed set correctly.

I have just run the application again and it has now been able to download the configuration data, so I suspect there was a temporary issue with the Qualcomm servers or our web connection.

So the issue is solved, many thanks for your reply though :)

Regards,

Russell Briggs
Junari Ltd

Re: Error - cannot download device start-up settings

August 16, 2011 - 1:56am #2

Hi Junaril, is there any further information in the app's log?

Is the device time set correctly?

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