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Problem running on iOS 11.2.5

By StudioBleep on Thu, 02/15/2018 - 14:12

Hello everyone,

We are trying to upload our Vuforia AR app to the iOS Store. But we have a problem with iPad's running iiOS 11.2.5 on Wi-Fi connected to an IPv6 network. On all other (older) versions of iOS it does work. But for iOS 11.2.5 the AR scene won't load... 

We are using Unity 2017.3.1f1 which has Vuforia integrated and Xcode 9.2

Does anyone have an idea on how to fix this?

Thanks in advance!

StudioBleep

Fri, 02/23/2018 - 10:31

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I have tried a lot of different things. I now think it has something to do with switching between multiple AR scenes. We have a main AR scene which loads image targets, some image targets switch to a new scene where another AR camera is present.

StudioBleep

Fri, 03/09/2018 - 13:23

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We managed to solve the bug. We started with a clean project, reinstalled the databases (this already solved a few issues) and we changed the way we switched between the AR scenes. Now all the AR scenes work. 

Hi StudioBleep, sounds like you might be running into the same issue that a lot of us are as described here:

 

https://developer.vuforia.com/forum/ios/ios-apps-failing-app-review-vuforia-7047-and-unity-201731f1 ?

 

Hello all,

We're investigating this issue over on this thread: https://developer.vuforia.com/forum/ios/ios-apps-failing-app-review-vuforia-7047-and-unity-201731f1

Please post any relevant logs you have to that thread as it will help our investigation.

Thanks,