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Rejection by apple

July 4, 2018 - 8:30am #1

I have created an app, for a dental implant industry, to guide the dentists when buying dental products.

This company has a printed catalog that is distribute for the dentists. But, as it is a simple 2d book, so many details and features aren't showed.

So, my app has a 3d view with Augmented Reality, where the dentist can rotate a dental implant, can translate on the screen, zoom-in / out, turn-left, right...It become easier for the dentist to understand how the implant works, and he has zero doubt about buying that product.

This company also sells a set of tools that are used in a dental surgery. In the app, when the dentist focus on an image of that tools, it shows a video that explained how to use each tool. The app became a learning tool.

I've have submited to apple store, but it was rejected by 4.2.2: no minimum functionality.

I believe they don't understand the new buying experience that my app provides.

Does anyone has any idea in how to solve this issue?

Rejection by apple

July 12, 2018 - 12:24pm #4

Thanks dpizzle. It's exactly my ideia at this moment. I created a menu view with some options (Who we are, link for our social medias, quit button, etc...) and a SCAN button to call the AR environment. Let's see if apple can finally accept it.

Strasza, I have a help button that points to my website where the user can access the marks. Unfortunately it wasn't the reason for the rejection.

 

Rejection by apple

July 12, 2018 - 7:35am #3

If the app just starts with the camera view, consider putting a title screen before the camera view with some menu options.   This will make the app look more fleshed out to the reviewers.

  

Rejection by apple

July 11, 2018 - 4:41pm #2

Hello vladimic,

It's hard to say without seeing your full app why they might have rejected it, but I can offer some advice based on other customer's who have faced Apple rejection. Apple has rejected AR book apps in the past because the target images are not included in the application. This was circumvented by including some/all of the target images as downloadable through the app.

While the rejection reason is different from what you're facing, this might be part of the cause for your rejection. If not, it would be worth inquiring further about what the minimal functionality Apple is expecting and why you missed the mark if possible.

Thanks,

Vuforia Engine Support

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