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Unsupported capture session configuration.

August 13, 2018 - 6:41pm #1

Hi Team,

We build a app with ar and QR code scanner feature, we found a issue that ar will not working after open scanner then close it,

and open ar, the ar screen become black that cannot open camera.

The Log:

2018-08-10 18:37:52.412319+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:52: Vuforia Fusion: Detected and enabled use of ARKit

2018-08-10 18:37:52.416972+0800 App[4389:998635] DEBUG/AR(4389) Could not find a UIView with CAEAGLLayer or CAMetalLayer layer class that responds to selector renderFrameVuforia

2018-08-10 18:37:52.417263+0800 App[4389:998635] DEBUG/AR(4389) UIView has CAEAGLLayer layer class

2018-08-10 18:37:52.417403+0800 App[4389:998635] DEBUG/AR(4389) UIView does not respond to selector renderFrameVuforia

2018-08-10 18:37:52.417573+0800 App[4389:998635] DEBUG/AR(4389) UIView has CAEAGLLayer layer class

2018-08-10 18:37:52.417742+0800 App[4389:998635] DEBUG/AR(4389) UIView does not respond to selector renderFrameVuforia

2018-08-10 18:37:52.417838+0800 App[4389:998635] DEBUG/AR(4389) Could not find a UIView with CAEAGLLayer or CAMetalLayer layer class that responds to selector renderFrameVuforia

2018-08-10 18:37:52.417864+0800 App[4389:998635] DEBUG/AR(4389) Could not find a UIView with CAEAGLLayer or CAMetalLayer layer class that responds to selector renderFrameVuforia

StartVuforia

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.VuforiaARController:StartVuforia(Boolean)

Vuforia.VuforiaARController:OnApplicationPause(Boolean)

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action`1, T)

Vuforia.VuforiaBehaviour:OnApplicationPause(Boolean)



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


cameraDeviceStartCamera

2018-08-10 18:37:52.429336+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:52: Starting camera with profile for iPhone9,2, 720.1

2018-08-10 18:37:52.429914+0800 App[4389:998720] [Sensor] ARImageSensor (0x1c02c1c00): Unsupported pixel format: 875704438

2018-08-10 18:37:52.431726+0800 App[4389:998720] [Session] Session (0x12d321a90): did fail with error: Error Domain=com.apple.arkit.error Code=104 "Unsupported capture session configuration." UserInfo={NSLocalizedRecoverySuggestion=Make sure that the correct device and format are being used for capture., NSLocalizedDescription=Unsupported capture session configuration., NSLocalizedFailureReason=Input device and/or format of the provided capture session are not supported for the given configuration.}

Starting Device Tracker

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.DeviceTrackerARController:StartDeviceTracker()

Vuforia.DeviceTrackerARController:OnPause(Boolean)

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action`1, T)

Vuforia.VuforiaARController:OnApplicationPause(Boolean)

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action`1, T)

Vuforia.VuforiaBehaviour:OnApplicationPause(Boolean)



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


Starting Positional Device Tracker.

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.PositionalDeviceTrackerImpl:Start()

Vuforia.DeviceTrackerARController:StartDeviceTracker()

Vuforia.DeviceTrackerARController:OnPause(Boolean)

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action`1, T)

Vuforia.VuforiaARController:OnApplicationPause(Boolean)

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action`1, T)

Vuforia.VuforiaBehaviour:OnApplicationPause(Boolean)



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


Stopping Device Tracker

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.DeviceTrackerARController:StopDeviceTracker()

Vuforia.DeviceTrackerARController:OnDisable()

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action)

Vuforia.VuforiaBehaviour:OnDisable()

UnityEngine.GameObject:SetActive(Boolean)

VuforiaFunctionHelper:DisableArCamera()

MobileScript:disableVuforia()



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


Stopping Positional Device Tracker.

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.PositionalDeviceTrackerImpl:Stop()

Vuforia.DeviceTrackerARController:StopDeviceTracker()

Vuforia.DeviceTrackerARController:OnDisable()

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action)

Vuforia.VuforiaBehaviour:OnDisable()

UnityEngine.GameObject:SetActive(Boolean)

VuforiaFunctionHelper:DisableArCamera()

MobileScript:disableVuforia()



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


StopVuforia

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.VuforiaARController:StopVuforia()

Vuforia.VuforiaARController:OnDisable()

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action)

Vuforia.VuforiaBehaviour:OnDisable()

UnityEngine.GameObject:SetActive(Boolean)

VuforiaFunctionHelper:DisableArCamera()

MobileScript:disableVuforia()



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


Starting Device Tracker

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.DeviceTrackerARController:StartDeviceTracker()

Vuforia.DeviceTrackerARController:OnEnable()

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action)

Vuforia.VuforiaBehaviour:OnEnable()

UnityEngine.GameObject:SetActive(Boolean)

VuforiaFunctionHelper:EnableArCamera()

MobileScript:enableVuforia()



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


Starting Positional Device Tracker.

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.PositionalDeviceTrackerImpl:Start()

Vuforia.DeviceTrackerARController:StartDeviceTracker()

Vuforia.DeviceTrackerARController:OnEnable()

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action)

Vuforia.VuforiaBehaviour:OnEnable()

UnityEngine.GameObject:SetActive(Boolean)

VuforiaFunctionHelper:EnableArCamera()

MobileScript:enableVuforia()



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


StartVuforia

UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)

UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])

UnityEngine.Logger:Log(LogType, Object)

UnityEngine.Debug:Log(Object)

Vuforia.VuforiaARController:StartVuforia(Boolean)

Vuforia.VuforiaARController:OnEnable()

System.Reflection.MonoMethod:InternalInvoke(Object, Object[], Exception&)

System.Reflection.MonoMethod:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)

System.Reflection.MethodBase:Invoke(Object, Object[])

System.Delegate:DynamicInvokeImpl(Object[])

System.MulticastDelegate:DynamicInvokeImpl(Object[])

System.Delegate:DynamicInvoke(Object[])

Vuforia.DelegateHelper:InvokeDelegate(Delegate, Object[])

Vuforia.DelegateHelper:InvokeWithExceptionHandling(Action)

Vuforia.VuforiaBehaviour:OnEnable()

UnityEngine.GameObject:SetActive(Boolean)

VuforiaFunctionHelper:EnableArCamera()

MobileScript:enableVuforia()



(Filename: /Users/builduser/buildslave/unity/build/Runtime/Export/Debug.bindings.h Line: 43)


cameraDeviceStartCamera

2018-08-10 18:37:52.472145+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:52: Starting camera with profile for iPhone9,2, 720.1

2018-08-10 18:37:53.238215+0800 App[4389:998710] [Sensor] ARImageSensor (0x1c02c1c00): Unsupported pixel format: 875704438

2018-08-10 18:37:53.238407+0800 App[4389:998710] [Session] Session (0x12d321a90): did fail with error: Error Domain=com.apple.arkit.error Code=104 "Unsupported capture session configuration." UserInfo={NSLocalizedRecoverySuggestion=Make sure that the correct device and format are being used for capture., NSLocalizedDescription=Unsupported capture session configuration., NSLocalizedFailureReason=Input device and/or format of the provided capture session are not supported for the given configuration.}

cameraDeviceStartCamera

2018-08-10 18:37:53.670100+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:53: Starting camera with profile for iPhone9,2, 720.1

2018-08-10 18:37:54.842497+0800 App[4389:998720] [Sensor] ARImageSensor (0x1c02c1c00): Unsupported pixel format: 875704438

2018-08-10 18:37:54.842706+0800 App[4389:998720] [Session] Session (0x12d321a90): did fail with error: Error Domain=com.apple.arkit.error Code=104 "Unsupported capture session configuration." UserInfo={NSLocalizedRecoverySuggestion=Make sure that the correct device and format are being used for capture., NSLocalizedDescription=Unsupported capture session configuration., NSLocalizedFailureReason=Input device and/or format of the provided capture session are not supported for the given configuration.}

cameraDeviceStartCamera

2018-08-10 18:37:54.936986+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:54: Starting camera with profile for iPhone9,2, 720.1

cameraDeviceStartCamera

2018-08-10 18:37:56.204702+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:56: Starting camera with profile for iPhone9,2, 720.1

2018-08-10 18:37:57.248864+0800 App[4389:998710] [Sensor] ARImageSensor (0x1c02c1c00): Unsupported pixel format: 875704438

2018-08-10 18:37:57.249162+0800 App[4389:998710] [Session] Session (0x12d321a90): did fail with error: Error Domain=com.apple.arkit.error Code=104 "Unsupported capture session configuration." UserInfo={NSLocalizedRecoverySuggestion=Make sure that the correct device and format are being used for capture., NSLocalizedDescription=Unsupported capture session configuration., NSLocalizedFailureReason=Input device and/or format of the provided capture session are not supported for the given configuration.}

cameraDeviceStartCamera

2018-08-10 18:37:57.471290+0800 App[4389:998635] INFO/AR(4389) 2018-08-11 18:37:57: Starting camera with profile for iPhone9,2, 720.1

cameraDeviceStartCamera


 

Unsupported capture session configuration.

October 11, 2018 - 5:11am #7

Hi,

how did you solve that issue?

Could you share the solution?

Thanks!

Unsupported capture session configuration.

August 15, 2018 - 9:13pm #6

Hi Team,

Fixed, thanks.

Unsupported capture session configuration.

August 15, 2018 - 10:38am #5

Hello,

I can think of two ways:

  1. Use Vuforia's camera APIs to stop and deinit the camera: https://library.vuforia.com/content/vuforia-library/en/reference/cpp/classVuforia_1_1CameraDevice.html
  2. Deinit Vuforia

I don't recommend #2 as it could be quite expensive, especially if the UX means you'll want to use Vuforia again in the session.

Thanks,

Vuforia Engine Support

Unsupported capture session configuration.

August 15, 2018 - 3:33am #4

Hi Team,

The logs of operation:

1.QR (ok)-> AR (ok) -> QR (ok) ->AR (fail, black screen),kill app,AR(ok)

2.AR (ok) ->QR(ok) -> AR(fail) ->QR(ok), kill app, AR(ok)

We found AR cannot be released when close it then click QR manually.

On QR site, we called stop function to release the camera,

would you know how to quit and release on AR?

 

Thanks.

 

 

 

Unsupported capture session configuration.

August 14, 2018 - 8:42am #3

Hello,

Agree with @dpizzle. This is because another process has the camera thread.

Thanks,

Vuforia Engine Support

Unsupported capture session configuration.

August 13, 2018 - 7:34pm #2

If I have to guess, I'd suspect that your your QR scanner code is not releasing the camera fully.    Have you done a thorough search for the errors in the log?  I've found plenty of hits for it.  

 

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