By HoughtonMiffli…
on Thu, 05/10/2018 - 14:49
Hi,
Is there a timeline on a fix for the issue of the video background not rendering on iOS 11.3 with Vuforia 7.1.34 + ARKit.
The issue is still present with Unity 2018.1.0f2 and Xcode 9.3 Release/XCode beta 9.4.
We are currently trying to push out new releases of an app and are blocked with this issue.
For info the logs are showing the message "VideoBackgroundConfig with screen size of zero received, skipping config step".
Thanks
Kevin Moroney
HoughtonMifflinHarcourt wrote
[quote=HoughtonMifflinHarcourt]
Hi,
Is there a timeline on a fix for the issue of the video background not rendering on iOS 11.3 with Vuforia 7.1.34 + ARKit.
The issue is still present with Unity 2018.1.0f2 and Xcode 9.3 Release/XCode beta 9.4.
Same here, however bringing
Same here, however bringing more components into the scene along with ARKit seems to break it. I have a hunch that the Metal framework required by ARKit is the root cause of an incompatibility somewhere. When running only under only GLES2.0 the issue disappears.
HoughtonMifflinHarcourt wrote
[quote=HoughtonMifflinHarcourt]
Have anyone find a Solution
Have anyone find a Solution for this?
Change graphics API from
Change graphics API from Metal (or automatic) to GLES 3.0 or GLES 2.0
OpenGLES 2/3 is only a
OpenGLES 2/3 is only a workaround for the issue in certain cases.
If you need to use the Metal Graphics API I still have not found a solution.
HoughtonMifflinHarcourt wrote
[quote=HoughtonMifflinHarcourt]
Hi,
Is there a timeline on a fix for the issue of the video background not rendering on iOS 11.3 with Vuforia 7.1.34 + ARKit.
The issue is still present with Unity 2018.1.0f2 and Xcode 9.3 Release/XCode beta 9.4.
Hi,
Hi,
We were using 9.4 beta to see if it resolved the issue. It does not. We see the issue in XCode 9.3 (Release version) as well.
As far as I can see this issue exists when Auto Graphics API (or Metal) is selected in the player settings.
I also discovered that if the
I also discovered that if the Canvas objects are disabled while Vuforia is active, Vuforia still works. We have an app that seemed to start exhibiting the black camera screen on certain model iOS devices after the iOS 11.3.1 update (not sure about this though).
Any solutions yet? Or are we
Any solutions yet? Or are we forced to use OpenGLES still?
Hello @magglemitch,
Hello @magglemitch,
I responded here: https://developer.vuforia.com/forum/ios/resolution-vuforia-7-ios-113-black-screen-problem#comment-67121
Thanks,
Vuforia Engine Support