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Xcode shows The request timed out., NSErrorFailingURLStringKey=https://usageservice.prod.vuforia.com/v2/venm,

April 29, 2020 - 9:54am #1

To whom it may concern:

I am seeing a NSURLError while monitoring the app on Xcode (Physical iPad connected to Xcode). This app was created with Unity 2019.2.16f for iOS 13.4), Vuforia 8.5.9.  The app is running on iPhone 6s, iPhone 11 pro, iPad (5th generation). It quits unexpectedly on iPad only. The log shows the following entry:

 

...

Task <CF41AFC4-483F-436F-A5A2-35D444F79348>.<1> finished with error [-1001] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x283a3ad30 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <CF41AFC4-483F-436F-A5A2-35D444F79348>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(

    "LocalDataTask <CF41AFC4-483F-436F-A5A2-35D444F79348>.<1>"

), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=https://usageservice.prod.vuforia.com/v2/venm, NSErrorFailingURLKey=https://usageservice.prod.vuforia.com/v2/venm, _kCFStreamErrorDomainKey=4}

..."

NOTE: there are no other warnings outside of normal xcode warnings and Unity/Vuforia.

The app functions fine, but I do not understand why is this log entry showing on xcode. I have purchased a Basic license for this project. It needs Target and Ground Plane to operate. I do not see any functional errors and models appear as expected.

 

Question: Is this of any concern? Is it causing other errors that only show on certain equipment. The app is running on iPhone 6s, iPhone 11 pro, iPad (5th generation). It quits unexpectedly on iPad only.

Xcode shows The request timed out., NSErrorFailingURLStringKey=https://usageservice.prod.vuforia.com/v2/venm,

April 30, 2020 - 4:51am #2

Hi,

No need for concern, the Vuforia SDK periodically “phones home” to send information using the address you mentioned.

What is currently included can be found here: https://developer.vuforia.com/legal/statistics

Thank you.

Vuforia Engine Support

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