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App crash

May 18, 2015 - 2:30am #1

Vuforia SDK Version: 4.2.3 -

Description with steps to reproduce:

The application is IWC EXPERIENCE: https://itunes.apple.com/us/app/iwc-experience/id785461097?mt=8Once we tap on the first screen, we got 2 error messages on the screen. 

The 2 messages are clear: it is due to the lack of Vuforia licence. 

Can you please advise on what plan would be the most convenient in our case? (classic plan or other). 

Sales team have been contacter twice. 

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Development OS (Mac OS X, Windows, Linux): Mac OS X -

Mobile OS and Version: 8.1.1 -

Mobile Device Manufacturer and Model name: Apple, iPhone 5S and iPhone6 -

Do the Vuforia Sample Applications show the same behavior?:

App crash

May 20, 2015 - 6:19pm #2

Can you be more specific about the error message? Vuforia SDK 4.2.3 doesn't require an Internet connection to validate the license key.

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