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AR Camera showing white screen

November 10, 2020 - 7:57am #1

I have this issue with the AR camera with it showing a white screen. I am using a image market to display the model and still no avail. The error pops up but I can't find any reference anywhere. IssuePluginCustomTextureUpdate is not supported by this GfxDevice I upgraded my vuforia from 8.1.12 to 8.5.9 but still not solved. I feel like it is the AR Camera. Do reply asap

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AR Camera showing white screen

December 3, 2020 - 7:46am #4

Hi @ftabKhanBaloch

Thank you for the feedback.

I would want to have more information on the issue you are facing as this is not the experience we want for our devs.

Would it be possible to tell us with which features did you encounter the issue? and what version where you using?

Vuforia Engine Support

AR Camera showing white screen

November 28, 2020 - 7:46am #3

As Vuforia updated, I think it brought many complexities with it. The older version was very stable with Image Target and VuMarks in detection and object placement. Now I observed that object placement is highly unstable and quivering.

A bad experience.

AR Camera showing white screen

November 20, 2020 - 1:02am #2

Hi,

Are you seing the issue on a mac? I found this: https://forum.unity.com/threads/ios-shader-is-not-supported-on-this-gpu.758285/

Also, could you please remove the juicebox and add a primitive( like cube or sphere) to the image Target and let me know if this works?

Thank you.

Vuforia Engine Support

 

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