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AR Camera showing white screen

I have this issue with the AR camera with it showing a white screen. I am using a image market to display the model and still no avail. The error pops up but I can't find any reference anywhere. IssuePluginCustomTextureUpdate is not supported by this GfxDevice I upgraded my vuforia from 8.1.12 to 8.5.9 but still not solved. I feel like it is the AR Camera. Do reply asap

Hi,

Are you seing the issue on a mac? I found this: https://forum.unity.com/threads/ios-shader-is-not-supported-on-this-gpu.758285/

Also, could you please remove the juicebox and add a primitive( like cube or sphere) to the image Target and let me know if this works?

aftabKhanBaloch

Sat, 11/28/2020 - 15:46

As Vuforia updated, I think it brought many complexities with it. The older version was very stable with Image Target and VuMarks in detection and object placement. Now I observed that object placement is highly unstable and quivering.

A bad experience.

Hi @ftabKhanBaloch

Thank you for the feedback.

I would want to have more information on the issue you are facing as this is not the experience we want for our devs.

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