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Blurred vuforia camera

July 6, 2020 - 2:38pm #1

Vuforia SDK Version: 9.0.12 -

Description with steps to reproduce:

Hello community, these days ago I bought a Huawei p40 lite smartphone, it works with android 10. My augmented reality projects I am working with Vuforia engine 9.2.8. When the camera is activated and I make the ImageTarget read, it looks a bit blurred (distorted). I have tried the app on other models with android 9 and 8 and it works correctly. For a moment I thought it was a problem of the mobile but the camera takes clear images.

Is there a compatibility problem with android 10? -

Development OS (Mac OS X, Windows, Linux): Windows -

Mobile OS and Version: Android 10 -

Mobile Device Manufacturer and Model name: Huawei -

Do the Vuforia Sample Applications show the same behavior?:

Blurred vuforia camera

July 18, 2020 - 9:21pm #3

Blurred vuforia camera

July 14, 2020 - 1:49am #2

Hi,

Unfortunately the device does not appear on the recommended list: https://library.vuforia.com/content/vuforia-library/en/platform-support/vuforia-engine-recommended-devices.html and it seems that it also does not support ARCore.

Do you see any errors in logcat? Would it be possible to provide us a logcat dump?

Thank you.

Vuforia Engine Support

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