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Camera freezing

June 12, 2015 - 5:08am #1

Vuforia SDK Version: 4.2.3 -

Description with steps to reproduce:

i have an application which tracks an image and on click plays a video, if i double click i transition to a fullscreen native player and then when i dismiss this i go back to the AR tracked video, this works fine for the most part but every so often ( and this is randomly timed ) the screen is frozen with the loading symbol on the video, the video audio is still going which is making me think its still playing, but nothing is updated on screen anymore, its all frozen, this is on several iPads that i have been triyng on of all different ages and iOS versions ?

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Development OS (Mac OS X, Windows, Linux): Mac OS X -

Mobile OS and Version: iOS 6,7,8 -

Mobile Device Manufacturer and Model name: Apple iPad -

Do the Vuforia Sample Applications show the same behavior?:

Camera freezing

June 17, 2015 - 6:57pm #2

Is it the AR camera tracking that is frozen or the media file that is frozen?

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