90030 wrote:

Unable to download target image file

We aren't seeing this issue with any datasets on a few different internal accounts. Could you try downloading this with a different browser?

Thanks,

Vuforia Engine Support

Unable to download target image file

Hello @masch,

The dev ops team believes it has resolved the issue relating to the Target Manager's performance. We've introduced additional monitoring to more quickly address this specific issue if it arises again.

If you continue to have difficulties, please post again with the specifics of the issue (similar to what you provided before). It would also be helpful if you could also provide the database name you're working with to help further isolate the specific problem.

Apologies for any inconvenience and thank you for your patience.

-Vuforia Engine Support

Download works for a small database with few image targets. But for more than 10 it still crashes.

I am now able to download. 

Thanks a lot! :)

Regards,

TrishCabs

Hello,

We are aware of the performance issues with the Vuforia Target Manager and are working hard to resolve them ASAP.

Apologies for any inconvenience, and thank you for your patience.

-Vuforia Engine Support

same here...

Having the same problem here... It started 2 weeks ago with a 200 markers database, so I created a new one and the smaller one worked just fine. Today this database has 20 markers and it is giving me timeout again. Can you please look into this? 

Here's the screenshot.