Vuforia SDK Version: 7.2 -
Description with steps to reproduce: Hello, tried downloading my target database but it only gets stuck at loading and eventually prompts me with broken page. Anyone can look at it? -
Development OS (Mac OS X, Windows, Linux): Mac OS X -
Mobile OS and Version: N/A -
Mobile Device Manufacturer and Model name: N/A -
Do the Vuforia Sample Applications show the same behavior?: N/A
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Cannot Download Target Database
July 26, 2018 - 3:50am #1
Cannot Download Target Database
September 14, 2018 - 1:41am #9
Unable to download target image file
Cannot Download Target Database
July 27, 2018 - 10:22am #8
Hello @masch,
The dev ops team believes it has resolved the issue relating to the Target Manager's performance. We've introduced additional monitoring to more quickly address this specific issue if it arises again.
If you continue to have difficulties, please post again with the specifics of the issue (similar to what you provided before). It would also be helpful if you could also provide the database name you're working with to help further isolate the specific problem.
Apologies for any inconvenience and thank you for your patience.
-Vuforia Engine Support
Cannot Download Target Database
July 26, 2018 - 10:37am #5
Cannot Download Target Database
July 26, 2018 - 8:00am #4
Cannot Download Target Database
July 26, 2018 - 7:46am #3
We aren't seeing this issue with any datasets on a few different internal accounts. Could you try downloading this with a different browser?
Thanks,
Vuforia Engine Support