Log in or register to post comments

Cannot Download Target Database

July 26, 2018 - 3:50am #10

Vuforia SDK Version: 7.2 -

Description with steps to reproduce: Hello, tried downloading my target database but it only gets stuck at loading and eventually prompts me with broken page. Anyone can look at it? -

Development OS (Mac OS X, Windows, Linux): Mac OS X -

Mobile OS and Version: N/A -

Mobile Device Manufacturer and Model name: N/A -

Do the Vuforia Sample Applications show the same behavior?: N/A

Cannot Download Target Database

July 26, 2018 - 3:55am #9

Here's the screenshot.

Cannot Download Target Database

July 26, 2018 - 7:46am #8

Having the same problem here... It started 2 weeks ago with a 200 markers database, so I created a new one and the smaller one worked just fine. Today this database has 20 markers and it is giving me timeout again. Can you please look into this? 

Cannot Download Target Database

July 26, 2018 - 8:00am #7

same here...

Cannot Download Target Database

July 26, 2018 - 10:37am #6

Hello,

We are aware of the performance issues with the Vuforia Target Manager and are working hard to resolve them ASAP.

Apologies for any inconvenience, and thank you for your patience.

-Vuforia Engine Support

Cannot Download Target Database

July 26, 2018 - 10:08pm #5

I am now able to download. 

Thanks a lot! :)



Regards,

TrishCabs

Cannot Download Target Database

July 27, 2018 - 2:14am #4

Download works for a small database with few image targets. But for more than 10 it still crashes.

Cannot Download Target Database

July 27, 2018 - 10:22am #3

Hello @masch,

The dev ops team believes it has resolved the issue relating to the Target Manager's performance. We've introduced additional monitoring to more quickly address this specific issue if it arises again.

If you continue to have difficulties, please post again with the specifics of the issue (similar to what you provided before). It would also be helpful if you could also provide the database name you're working with to help further isolate the specific problem.

Apologies for any inconvenience and thank you for your patience.

-Vuforia Engine Support

Cannot Download Target Database

September 14, 2018 - 1:41am #2

Cannot Download Target Database

September 14, 2018 - 11:19am #1

90030 wrote:

Unable to download target image file

We aren't seeing this issue with any datasets on a few different internal accounts. Could you try downloading this with a different browser?

Thanks,

Vuforia Engine Support

Log in or register to post comments