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Can't download Target Database

June 1, 2017 - 11:16am #1
Topic solved

Vuforia SDK Version: 6.2.10 -

Description with steps to reproduce: -Login to developer portal.
Go to Develop tab.
Go to Target Manager tab.
Select database.
Click on Download Database.
Choose either option and click download.
Wait.
Receive Error:
ERR_CONNECTION_TIMED_OUT -

Development OS (Mac OS X, Windows, Linux): Windows -

Mobile OS and Version: n/a -

Mobile Device Manufacturer and Model name: n/a -

Do the Vuforia Sample Applications show the same behavior?:

Can't download Target Database

August 11, 2019 - 10:03am #24

I am also having the same

problem .

Can't download Target Database

April 29, 2019 - 2:38pm #23

Hello,

I wonder if this was an intermittent error? I just tried and it worked fine.

If you continue to incur errors downloading a device database, please open a production support ticket here: https://developer.vuforia.com/support/contact/cloud (category = "Target Management")

Thanks,

Vuforia Engine Support

Can't download Target Database

April 29, 2019 - 9:34am #22

When downloading target database, it downloads html file rather than unity package and while opening the html file it shows "System is not able to process the request".

Can't download Target Database

July 26, 2018 - 10:38am #21

Hello,

We are aware of the performance issues with the Vuforia Target Manager and are working hard to resolve them ASAP.

Apologies for any inconvenience, and thank you for your patience.

-Vuforia Engine Support

Can't download Target Database

July 26, 2018 - 7:42am #20

I see this is an old post, but I'm having this problem with a small 20 markers data base. Can you look into this please? 

Can't download Target Database

September 4, 2017 - 10:07pm #19

Anyone can fix it?
Still cannot download database

Can't download Target Database

June 2, 2017 - 1:42am #18

RESOLVED: The prior issue impacting the ability to download Image Target Databases has been resolved. Thanks for your patience!

Can't download Target Database

June 2, 2017 - 1:22am #17

Any updates on the resolution for this? :)

Can't download Target Database

June 2, 2017 - 12:41am #16

Whew, glad y'all have it covered.

Can't download Target Database

June 1, 2017 - 10:16pm #15

Any update from the devs?

Can't download Target Database

June 1, 2017 - 9:16pm #14

Having the same issue. Hopefully someone in charge can take a look at this soon?

Can't download Target Database

June 1, 2017 - 8:21pm #13

I am having the same problem. Is there any other way to create an image target? All information I can find says to use the target manager, which seems to be down.

Can't download Target Database

June 1, 2017 - 8:10pm #12

I have the same problem, when it will be fix?

Can't download Target Database

June 1, 2017 - 8:08pm #11

I have the same problem. When will vuforia fix it?

Can't download Target Database

June 1, 2017 - 2:41pm #10

use the workaround i've posted.

Can't download Target Database

June 1, 2017 - 2:20pm #9

Hello,

The operations team is actively investigating. I'll update this thread when resolved.

Thanks.

Can't download Target Database

June 1, 2017 - 1:43pm #8

I've just uploaded all my targets that I do need, but now that I'm trying to download my database, it also says time out excepetion. I was thinking of a Internet acces problem with my vendor, but I'm seeing that I'm not the only one, anyone have solved this terrible issue?

Can't download Target Database

June 1, 2017 - 1:05pm #7

I am experiencing the same problem.

Can't download Target Database

June 1, 2017 - 12:47pm #6

Yea It's been like this ever since server came back up from maintenance.

Can't download Target Database

June 1, 2017 - 12:38pm #5

I have the same problem, fix the problem, I need to do a demonstration

Can't download Target Database

June 1, 2017 - 12:36pm #4

I have the same issue too.. Anyone has any solution regarding this?

Can't download Target Database

June 1, 2017 - 11:48am #3

Already looking for Vuforia alternatives. Will migrate if this is not fixed today.

Can't download Target Database

June 1, 2017 - 11:41am #2

Me to!!!

I've noticed a change to the URL "targetmanangerui.prod.vuforia.com" is showing now.

 

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