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Cloud Reco only works after minimizing app

October 17, 2017 - 10:04am #1

Vuforia SDK Version: 6.5 -

Description with steps to reproduce: I built a simple app to learn Cloud Recognition. When the app first boots up, it shows no 3D object above my image target. I press the home button and then press the app icon to open up the app again. When I do that, the 3D objects appears. I can not make it appear during the first boot up of the app. -

Development OS (Mac OS X, Windows, Linux): OS X 10.12.6 -

Mobile OS and Version: IOS 10.3.1 -

Mobile Device Manufacturer and Model name: Ipad Air 2 -

Do the Vuforia Sample Applications show the same behavior?:

Cloud Reco only works after minimizing app

October 17, 2017 - 12:15pm #7

I'm pretty sure I'm not missing anything. I downloaded the newest version on Unity with Vuforia 6.5 built in. I even wrote the simple cloud handler script shown in the getting started pages. I find it very strange that that script wasn't built into Unity and I had to put the script together myself. Did you see the video I posted? I don't think I would get it to work if i was missing anything important.

Cloud Reco only works after minimizing app

October 17, 2017 - 11:56am #6

The core samples have a Cloud Reco example. Could you compare your setup against what the samples do for Cloud Reco and make sure there isn't anything you are missing?

Thanks,

-Vuforia Support

Cloud Reco only works after minimizing app

October 17, 2017 - 11:43am #5

I found a very strange fix. If i put a piece of paper to block the view of my image target and then remove the paper to view the target, the 3d object shows up instantly.

 

Here is a link to a video of the problem.

 

https://youtu.be/RA9v_Fvl3Bo

Cloud Reco only works after minimizing app

October 17, 2017 - 10:42am #4

I do not have this issue when the database has been downloaded.

Cloud Reco only works after minimizing app

October 17, 2017 - 10:35am #3

Is there a sample Cloud Reco app?

Cloud Reco only works after minimizing app

October 17, 2017 - 10:09am #2

Hello sunnychao,

Do you see this same behavior in our sample app?

Thanks,

-Vuforia Support

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