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Crashing on older phone when you build in unity as release mode

July 24, 2015 - 3:05pm #1

Vuforia SDK Version: 4.2.3 -

Description with steps to reproduce:

Hi im having a problem when you build a vuforia project with release mode the app is crashing on older iphones but when you build it in debug mode it works fine!!

and i also change the QCARwrapper.bundle to Standalone and editor but nothing diffrence!

Please help me to fix the problem!

here is the log and screenshot that ive got from xcode using iphone 4 and unity 5.1.2:

Download full resolution

cameraDeviceGetVideoMode

Using default scene scale for device: 1

Vuforia.CameraDeviceImpl:Init(CameraDirection)

Vuforia.QCARAbstractBehaviour:StartQCAR(Boolean, Boolean)

Vuforia.QCARAbstractBehaviour:Start()

 

(Filename: /Users/builduser/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65)

 

2015-07-24 17:50:45.734 ZooKazam[10859:60b] ERROR/AR(10859) 2015-07-24 17:50:45: VideoBackgroundConfig with screen size of zero received, skipping config step

cameraDeviceSelectVideoMode

cameraDeviceStartCamera

markerTrackerStart

objectTrackerStart

cameraDeviceStopCamera

cameraDeviceDeinitCamera

cameraDeviceInitCamera

cameraDeviceGetVideoMode

2015-07-24 17:50:46.495 ZooKazam[10859:60b] ERROR/AR(10859) 2015-07-24 17:50:46: VideoBackgroundConfig with screen size of zero received, skipping config step

2015-07-24 17:50:46.497 ZooKazam[10859:60b] ERROR/AR(10859) 2015-07-24 17:50:46: VideoBackgroundConfig with screen size of zero received, skipping config step

cameraDeviceStartCamera

objectTrackerCreateDataSet

2015-07-24 17:50:47.141 ZooKazam[10859:60b] INFO/AR(10859) 2015-07-24 17:50:47: ObjectTracker: Successfully created dataset

Successfully created data set.

objectTrackerActivateDataSet

imageTargetBuilderStartScan

Trackable UserTarget lost

 

(Filename: /Users/builduser/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65)

 

cameraDeviceGetVideoMode

(lldb)

 

 

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Development OS (Mac OS X, Windows, Linux): MacOS -

Mobile OS and Version: 7.1.2 -

Mobile Device Manufacturer and Model name: Apple -

Do the Vuforia Sample Applications show the same behavior?: Yes same thing happens and crash ive testet on User Defined Target

Crashing on older phone when you build in unity as release mode

July 28, 2015 - 5:02pm #2

The iPhone 4 is not officially supported with Vuforia 4.x. The minimum supported device is an iPhone 4S. A few things you can try:

 

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