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Customer reported bug

March 12, 2013 - 6:36am #1

Vuforia SDK Version: 2.0.31 -

Description with steps to reproduce: I got this stack trace in an automatic report from a customer using our Android app so I don't know the details of how to reproduce but I'll give you the full stack trace and ACRA log I received:

Timestamp = 3/12/2013 21:50:07

REPORT_ID = 5c412cb3-2f60-4f34-8a2a-a1ccf53226e4

APP_VERSION_CODE = 22

APP_VERSION_NAME = '1.1.12

PHONE_MODEL = GT-I9003

BRAND = samsung

PRODUCT = GT-I9003

ANDROID_VERSION = '2.3.6

BUILD = BOARD=GT-I9003
BOOTLOADER=unknown
BRAND=samsung
CPU_ABI=armeabi-v7a
CPU_ABI2=armeabi
DEVICE=GT-I9003
DISPLAY=GINGERBREAD.XXLE4
FINGERPRINT=samsung/GT-I9003/GT-I9003:2.3.6/GINGERBREAD/XXLE4:user/release-keys
HARDWARE=latona
HOST=SEP-40
ID=GINGERBREAD
MANUFACTURER=samsung
MODEL=GT-I9003
PRODUCT=GT-I9003
RADIO=unknown
SERIAL=unknown
TAGS=release-keys
TIME=1338356224000
TYPE=user
UNKNOWN=unknown
USER=se.infra

TOTAL_MEM_SIZE = 2011021312

AVAILABLE_MEM_SIZE = 1248608256

CUSTOM_DATA =

IS_SILENT =

STACK_TRACE = java.lang.RuntimeException: Method called after release()
at android.hardware.Camera.setPreviewDisplay(Native Method)
at android.hardware.Camera.setPreviewDisplay(Camera.java:387)
at com.qualcomm.ar.pl.CameraSurface.surfaceCreated(CameraSurface.java:55)
at android.view.SurfaceView.updateWindow(SurfaceView.java:552)
at android.view.SurfaceView.dispatchDraw(SurfaceView.java:348)
at android.view.ViewGroup.drawChild(ViewGroup.java:1644)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:1373)
at android.view.ViewGroup.drawChild(ViewGroup.java:1644)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:1373)
at android.view.View.draw(View.java:6936)
at android.widget.FrameLayout.draw(FrameLayout.java:357)
at com.android.internal.policy.impl.PhoneWindow$DecorView.draw(PhoneWindow.java:1904)
at android.view.ViewRoot.draw(ViewRoot.java:1527)
at android.view.ViewRoot.performTraversals(ViewRoot.java:1263)
at android.view.ViewRoot.handleMessage(ViewRoot.java:1865)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:130)
at android.app.ActivityThread.main(ActivityThread.java:3687)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:507)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:842)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:600)
at dalvik.system.NativeStart.main(Native Method)

INITIAL_CONFIGURATION = locale=ru_RU
fontScale=1.0
hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES
keyboard=KEYBOARD_NOKEYS
keyboardHidden=KEYBOARDHIDDEN_NO
FlipFont=0
mcc=250
mnc=99
navigation=NAVIGATION_NONAV
navigationHidden=NAVIGATIONHIDDEN_NO
orientation=ORIENTATION_PORTRAIT
screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES
seq=167
touchscreen=TOUCHSCREEN_FINGER
uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO
userSetLocale=false

CRASH_CONFIGURATION = locale=ru_RU
fontScale=1.0
hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES
keyboard=KEYBOARD_NOKEYS
keyboardHidden=KEYBOARDHIDDEN_NO
FlipFont=0
mcc=250
mnc=99
navigation=NAVIGATION_NONAV
navigationHidden=NAVIGATIONHIDDEN_NO
orientation=ORIENTATION_PORTRAIT
screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES
seq=167
touchscreen=TOUCHSCREEN_FINGER
uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO
userSetLocale=false

DISPLAY = width=480
height=800
pixelFormat=5
refreshRate=68.0fps
metrics.density=x1.5
metrics.scaledDensity=x1.5
metrics.widthPixels=480
metrics.heightPixels=800
metrics.xdpi=234.46153
metrics.ydpi=236.27907

USER_COMMENT =

USER_EMAIL = N/A

USER_APP_START_DATE = 2013-03-12T16:46:19.000+04:00

USER_CRASH_DATE = 2013-03-12T16:49:06.000+04:00

DUMPSYS_MEMINFO = Applications Memory Usage (kB):
Uptime: 48066189 Realtime: 184971413

** MEMINFO in pid 23725 [com.waterfallapps.tw] **
native dalvik other total
size: 44448 17671 N/A 62119
allocated: 44199 7872 N/A 52071
free: 248 9799 N/A 10047
(Pss): 12861 1760 60243 74864
(shared dirty): 1984 1644 8600 12228
(priv dirty): 12804 668 43008 56480

Objects
Views: 0 ViewRoots: 0
AppContexts: 0 Activities: 0
Assets: 3 AssetManagers: 3
Local Binders: 15 Proxy Binders: 19
Death Recipients: 1
OpenSSL Sockets: 0

SQL
heap: 137 MEMORY_USED: 137
PAGECACHE_OVERFLOW: 12 MALLOC_SIZE: 50

DATABASES
pgsz dbsz Lookaside(b) Dbname
1 6 45 webviewCache.db
1 14 28 webview.db

LOGCAT =

INSTALLATION_ID = cd4001ed-283a-4be4-a5e4-fcbf10f95de2

DEVICE_FEATURES = android.hardware.wifi
android.hardware.location.network
android.hardware.telephony
android.hardware.location
android.hardware.touchscreen.multitouch.jazzhand
android.hardware.touchscreen.multitouch
android.hardware.sensor.compass
android.hardware.camera
android.hardware.touchscreen.multitouch.distinct
android.hardware.bluetooth
android.hardware.sensor.proximity
android.hardware.sensor.light
android.hardware.microphone
android.hardware.location.gps
android.hardware.camera.autofocus
android.hardware.telephony.gsm
android.hardware.camera.front
android.hardware.touchscreen
android.hardware.sensor.accelerometer
android.software.live_wallpaper
glEsVersion = 2.0

ENVIRONMENT = getDataDirectory=/data
getDownloadCacheDirectory=/cache
getDownloadDataCacheDirectory=/data/cache
getExternalMemoryStatus=true
getExternalStorageAndroidDataDir=/mnt/sdcard/Android/data
getExternalStorageDirectory=/mnt/sdcard
getExternalStorageDirectorySd=/mnt/sdcard/external_sd
getExternalStorageDirectoryUsbHost=null
getExternalStorageState=mounted
getExternalStorageStateSd=mounted
getExternalStorageStateUsbHost=null
getInstalledStorageDirectory=[Ljava.io.File;@4005fe08
getInternalMemoryStatus=true
getRootDirectory=/system
getSecureDataDirectory=/data
getSystemSecureDirectory=/data/system
isEncryptedFilesystemEnabled=false
isExternalStorageFirstInsalled=true
isExternalStorageRemovable=false
isExternalStorageRemovableSd=true
isExternalStorageRemovableUsbHost=true
isExternalStorageSecondInsalled=true
isUsbHostStorageInsalled=false
isUsbStorageConnected=false

SHARED_PREFERENCES = default
drt_ts=0
acra.lastVersionNr=22
drt=

SETTINGS_SYSTEM = ACCELEROMETER_ROTATION=0
AIRPLANE_MODE_ON=0
AIRPLANE_MODE_RADIOS=cell,bluetooth,wifi
AIRPLANE_MODE_TOGGLEABLE_RADIOS=wifi
ALARM_ALERT=content://media/internal/audio/media/67
AUTO_TIME=0
CALL_AUTO_RETRY=0
CAR_DOCK_SOUND=/system/media/audio/ui/Dock.ogg
CAR_UNDOCK_SOUND=/system/media/audio/ui/Undock.ogg
DATE_FORMAT=dd-MM-yyyy
DB_KEY_DRIVING_MODE_ON=0
DESK_DOCK_SOUND=/system/media/audio/ui/Dock.ogg
DESK_UNDOCK_SOUND=/system/media/audio/ui/Undock.ogg
DIM_SCREEN=1
DOCK_SOUNDS_ENABLED=0
DTMF_TONE_TYPE_WHEN_DIALING=0
DTMF_TONE_WHEN_DIALING=1
EMERGENCY_TONE=0
FONT_SIZE=2
HAPTIC_FEEDBACK_ENABLED=1
HEARING_AID=0
LOCKSCREEN_SOUNDS_ENABLED=0
LOCK_SOUND=/system/media/audio/ui/Lock.ogg
LOW_BATTERY_SOUND=/system/media/audio/ui/TW_Low_Battery.ogg
MODE_RINGER=0
MODE_RINGER_STREAMS_AFFECTED=166
MUTE_STREAMS_AFFECTED=46
NEXT_ALARM_FORMATTED=
NOTIFICATIONS_USE_RING_VOLUME=0
NOTIFICATION_LIGHT_PULSE=1
NOTIFICATION_SOUND=content://media/internal/audio/media/21
POWER_SAVING_MODE=1
POWER_SOUNDS_ENABLED=1
RINGTONE=content://media/external/audio/media/11
SCREEN_BRIGHTNESS=30
SCREEN_BRIGHTNESS_MODE=0
SCREEN_OFF_TIMEOUT=30000
SOUND_EFFECTS_ENABLED=1
STAY_ON_WHILE_PLUGGED_IN=0
TEXT_SHOW_PASSWORD=1
TIME_12_24=24
TRANSITION_ANIMATION_SCALE=0.0
TTY_MODE=0
UART_APCP_MODE=0
UNA_SETTING=1
UNLOCK_SOUND=/system/media/audio/ui/Unlock.ogg
USB_APCP_MODE=1
USB_SETTING_MODE=0
VIBRATE_IN_SILENT=1
VIBRATE_ON=0
VIB_FEEDBACK_MAGNITUDE=9700
VIB_NOTIFICATION_MAGNITUDE=5
VIB_RECVCALL_MAGNITUDE=5
VOLUME_ALARM=7
VOLUME_BLUETOOTH_SCO=7
VOLUME_MUSIC=10
VOLUME_NOTIFICATION=0
VOLUME_RING=0
VOLUME_SYSTEM=0
VOLUME_VOICE=5
WALLPAPER_MODE=1
WINDOW_ANIMATION_SCALE=0.0

SETTINGS_SECURE = ACCESSIBILITY_ENABLED=0
ADB_ENABLED=0
ALLOWED_GEOLOCATION_ORIGINS=http://www.google.co.uk http://www.google.com
ALLOW_MOCK_LOCATION=0
ANDROID_ID=c0a4cccd1e17ab00
ASSISTED_GPS_ENABLED=1
BACKUP_ENABLED=1
BACKUP_PROVISIONED=1
BACKUP_TRANSPORT=com.google.android.backup/.BackupTransportService
BLUETOOTH_ON=0
CDMA_CELL_BROADCAST_SMS=1
DATA_ROAMING=0
DEFAULT_INPUT_METHOD=com.sec.android.inputmethod.axt9/.AxT9IME
DEVICE_PROVISIONED=1
DISABLED_SYSTEM_INPUT_METHODS=
ENABLED_ACCESSIBILITY_SERVICES=
ENABLED_INPUT_METHODS=com.swype.android.inputmethod/.SwypeInputMethod:com.sec.android.inputmethod.axt9/.AxT9IME
INCALL_POWER_BUTTON_BEHAVIOR=1
INSTALL_NON_MARKET_APPS=1
LAST_SETUP_SHOWN=eclair_1
LOCATION_PDR_ENABLED=1
LOCATION_PROVIDERS_ALLOWED=
LOCK_PATTERN_ENABLED=0
LOCK_PATTERN_TACTILE_FEEDBACK_ENABLED=0
LOCK_PATTERN_VISIBLE=1
MOBILE_DATA=0
MOUNT_PLAY_NOTIFICATION_SND=1
MOUNT_UMS_AUTOSTART=0
MOUNT_UMS_NOTIFY_ENABLED=1
MOUNT_UMS_PROMPT=1
NETWORK_PREFERENCE=1
PREFERRED_CDMA_SUBSCRIPTION=1
PREFERRED_NETWORK_MODE=0
SEND_ACTION_APP_ERROR=1
TETHER_DUN_REQUIRED=0
THROTTLE_RESET_DAY=4
USB_MASS_STORAGE_ENABLED=1
USB_SETTING_MODE=0
VOICE_RECOGNITION_SERVICE=com.google.android.voicesearch/.GoogleRecognitionService
WIFI_NETWORKS_AVAILABLE_NOTIFICATION_ON=1
WIFI_ON=1
-

Development OS (Mac OS X, Windows, Linux): Windows/OS X -

Mobile OS and Version: Android 2.3.6 -

Mobile Device Manufacturer and Model name: samsung GT-I9003 -

Do the Vuforia Sample Applications show the same behavior?: This is our first time seeing this bug.

Customer reported bug

March 12, 2013 - 6:55am #2

Hi, thanks for submitting the report; we will look at it, and see if we find any hint in the logs that points to a possible issue in the Vuforia SDK;

however please note that if this comes from your Application (and not by one of the official Vuforia samples), chances are that it is a problem with the application code, rather than with the Vuforia SDK.

I'll update you as I get news.

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