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Customer reported bug

Vuforia SDK Version: 2.0.31 - Description with steps to reproduce: I got this stack trace in an automatic report from a customer using our Android app so I don't know the details of how to reproduce but I'll give you the full stack trace and ACRA log I received: Timestamp = 3/12/2013 21:50:07 REPORT_ID = 5c412cb3-2f60-4f34-8a2a-a1ccf53226e4 APP_VERSION_CODE = 22 APP_VERSION_NAME = '1.1.12 PHONE_MODEL = GT-I9003 BRAND = samsung PRODUCT = GT-I9003 ANDROID_VERSION = '2.3.6 BUILD = BOARD=GT-I9003 BOOTLOADER=unknown BRAND=samsung CPU_ABI=armeabi-v7a CPU_ABI2=armeabi DEVICE=GT-I9003 DISPLAY=GINGERBREAD.XXLE4 FINGERPRINT=samsung/GT-I9003/GT-I9003:2.3.6/GINGERBREAD/XXLE4:user/release-keys HARDWARE=latona HOST=SEP-40 ID=GINGERBREAD MANUFACTURER=samsung MODEL=GT-I9003 PRODUCT=GT-I9003 RADIO=unknown SERIAL=unknown TAGS=release-keys TIME=1338356224000 TYPE=user UNKNOWN=unknown USER=se.infra TOTAL_MEM_SIZE = 2011021312 AVAILABLE_MEM_SIZE = 1248608256 CUSTOM_DATA = IS_SILENT = STACK_TRACE = java.lang.RuntimeException: Method called after release() at android.hardware.Camera.setPreviewDisplay(Native Method) at android.hardware.Camera.setPreviewDisplay(Camera.java:387) at com.qualcomm.ar.pl.CameraSurface.surfaceCreated(CameraSurface.java:55) at android.view.SurfaceView.updateWindow(SurfaceView.java:552) at android.view.SurfaceView.dispatchDraw(SurfaceView.java:348) at android.view.ViewGroup.drawChild(ViewGroup.java:1644) at android.view.ViewGroup.dispatchDraw(ViewGroup.java:1373) at android.view.ViewGroup.drawChild(ViewGroup.java:1644) at android.view.ViewGroup.dispatchDraw(ViewGroup.java:1373) at android.view.View.draw(View.java:6936) at android.widget.FrameLayout.draw(FrameLayout.java:357) at com.android.internal.policy.impl.PhoneWindow$DecorView.draw(PhoneWindow.java:1904) at android.view.ViewRoot.draw(ViewRoot.java:1527) at android.view.ViewRoot.performTraversals(ViewRoot.java:1263) at android.view.ViewRoot.handleMessage(ViewRoot.java:1865) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:130) at android.app.ActivityThread.main(ActivityThread.java:3687) at java.lang.reflect.Method.invokeNative(Native Method) at java.lang.reflect.Method.invoke(Method.java:507) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:842) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:600) at dalvik.system.NativeStart.main(Native Method) INITIAL_CONFIGURATION = locale=ru_RU fontScale=1.0 hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES keyboard=KEYBOARD_NOKEYS keyboardHidden=KEYBOARDHIDDEN_NO FlipFont=0 mcc=250 mnc=99 navigation=NAVIGATION_NONAV navigationHidden=NAVIGATIONHIDDEN_NO orientation=ORIENTATION_PORTRAIT screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES seq=167 touchscreen=TOUCHSCREEN_FINGER uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO userSetLocale=false CRASH_CONFIGURATION = locale=ru_RU fontScale=1.0 hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES keyboard=KEYBOARD_NOKEYS keyboardHidden=KEYBOARDHIDDEN_NO FlipFont=0 mcc=250 mnc=99 navigation=NAVIGATION_NONAV navigationHidden=NAVIGATIONHIDDEN_NO orientation=ORIENTATION_PORTRAIT screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES seq=167 touchscreen=TOUCHSCREEN_FINGER uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO userSetLocale=false DISPLAY = width=480 height=800 pixelFormat=5 refreshRate=68.0fps metrics.density=x1.5 metrics.scaledDensity=x1.5 metrics.widthPixels=480 metrics.heightPixels=800 metrics.xdpi=234.46153 metrics.ydpi=236.27907 USER_COMMENT = USER_EMAIL = N/A USER_APP_START_DATE = 2013-03-12T16:46:19.000+04:00 USER_CRASH_DATE = 2013-03-12T16:49:06.000+04:00 DUMPSYS_MEMINFO = Applications Memory Usage (kB): Uptime: 48066189 Realtime: 184971413 ** MEMINFO in pid 23725 [com.waterfallapps.tw] ** native dalvik other total size: 44448 17671 N/A 62119 allocated: 44199 7872 N/A 52071 free: 248 9799 N/A 10047 (Pss): 12861 1760 60243 74864 (shared dirty): 1984 1644 8600 12228 (priv dirty): 12804 668 43008 56480 Objects Views: 0 ViewRoots: 0 AppContexts: 0 Activities: 0 Assets: 3 AssetManagers: 3 Local Binders: 15 Proxy Binders: 19 Death Recipients: 1 OpenSSL Sockets: 0 SQL heap: 137 MEMORY_USED: 137 PAGECACHE_OVERFLOW: 12 MALLOC_SIZE: 50 DATABASES pgsz dbsz Lookaside(b) Dbname 1 6 45 webviewCache.db 1 14 28 webview.db LOGCAT = INSTALLATION_ID = cd4001ed-283a-4be4-a5e4-fcbf10f95de2 DEVICE_FEATURES = android.hardware.wifi android.hardware.location.network android.hardware.telephony android.hardware.location android.hardware.touchscreen.multitouch.jazzhand android.hardware.touchscreen.multitouch android.hardware.sensor.compass android.hardware.camera android.hardware.touchscreen.multitouch.distinct android.hardware.bluetooth android.hardware.sensor.proximity android.hardware.sensor.light android.hardware.microphone android.hardware.location.gps android.hardware.camera.autofocus android.hardware.telephony.gsm android.hardware.camera.front android.hardware.touchscreen android.hardware.sensor.accelerometer android.software.live_wallpaper glEsVersion = 2.0 ENVIRONMENT = getDataDirectory=/data getDownloadCacheDirectory=/cache getDownloadDataCacheDirectory=/data/cache getExternalMemoryStatus=true getExternalStorageAndroidDataDir=/mnt/sdcard/Android/data getExternalStorageDirectory=/mnt/sdcard getExternalStorageDirectorySd=/mnt/sdcard/external_sd getExternalStorageDirectoryUsbHost=null getExternalStorageState=mounted getExternalStorageStateSd=mounted getExternalStorageStateUsbHost=null getInstalledStorageDirectory=[Ljava.io.File;@4005fe08 getInternalMemoryStatus=true getRootDirectory=/system getSecureDataDirectory=/data getSystemSecureDirectory=/data/system isEncryptedFilesystemEnabled=false isExternalStorageFirstInsalled=true isExternalStorageRemovable=false isExternalStorageRemovableSd=true isExternalStorageRemovableUsbHost=true isExternalStorageSecondInsalled=true isUsbHostStorageInsalled=false isUsbStorageConnected=false SHARED_PREFERENCES = default drt_ts=0 acra.lastVersionNr=22 drt= SETTINGS_SYSTEM = ACCELEROMETER_ROTATION=0 AIRPLANE_MODE_ON=0 AIRPLANE_MODE_RADIOS=cell,bluetooth,wifi AIRPLANE_MODE_TOGGLEABLE_RADIOS=wifi ALARM_ALERT=content://media/internal/audio/media/67 AUTO_TIME=0 CALL_AUTO_RETRY=0 CAR_DOCK_SOUND=/system/media/audio/ui/Dock.ogg CAR_UNDOCK_SOUND=/system/media/audio/ui/Undock.ogg DATE_FORMAT=dd-MM-yyyy DB_KEY_DRIVING_MODE_ON=0 DESK_DOCK_SOUND=/system/media/audio/ui/Dock.ogg DESK_UNDOCK_SOUND=/system/media/audio/ui/Undock.ogg DIM_SCREEN=1 DOCK_SOUNDS_ENABLED=0 DTMF_TONE_TYPE_WHEN_DIALING=0 DTMF_TONE_WHEN_DIALING=1 EMERGENCY_TONE=0 FONT_SIZE=2 HAPTIC_FEEDBACK_ENABLED=1 HEARING_AID=0 LOCKSCREEN_SOUNDS_ENABLED=0 LOCK_SOUND=/system/media/audio/ui/Lock.ogg LOW_BATTERY_SOUND=/system/media/audio/ui/TW_Low_Battery.ogg MODE_RINGER=0 MODE_RINGER_STREAMS_AFFECTED=166 MUTE_STREAMS_AFFECTED=46 NEXT_ALARM_FORMATTED= NOTIFICATIONS_USE_RING_VOLUME=0 NOTIFICATION_LIGHT_PULSE=1 NOTIFICATION_SOUND=content://media/internal/audio/media/21 POWER_SAVING_MODE=1 POWER_SOUNDS_ENABLED=1 RINGTONE=content://media/external/audio/media/11 SCREEN_BRIGHTNESS=30 SCREEN_BRIGHTNESS_MODE=0 SCREEN_OFF_TIMEOUT=30000 SOUND_EFFECTS_ENABLED=1 STAY_ON_WHILE_PLUGGED_IN=0 TEXT_SHOW_PASSWORD=1 TIME_12_24=24 TRANSITION_ANIMATION_SCALE=0.0 TTY_MODE=0 UART_APCP_MODE=0 UNA_SETTING=1 UNLOCK_SOUND=/system/media/audio/ui/Unlock.ogg USB_APCP_MODE=1 USB_SETTING_MODE=0 VIBRATE_IN_SILENT=1 VIBRATE_ON=0 VIB_FEEDBACK_MAGNITUDE=9700 VIB_NOTIFICATION_MAGNITUDE=5 VIB_RECVCALL_MAGNITUDE=5 VOLUME_ALARM=7 VOLUME_BLUETOOTH_SCO=7 VOLUME_MUSIC=10 VOLUME_NOTIFICATION=0 VOLUME_RING=0 VOLUME_SYSTEM=0 VOLUME_VOICE=5 WALLPAPER_MODE=1 WINDOW_ANIMATION_SCALE=0.0 SETTINGS_SECURE = ACCESSIBILITY_ENABLED=0 ADB_ENABLED=0 ALLOWED_GEOLOCATION_ORIGINS=http://www.google.co.uk http://www.google.com ALLOW_MOCK_LOCATION=0 ANDROID_ID=c0a4cccd1e17ab00 ASSISTED_GPS_ENABLED=1 BACKUP_ENABLED=1 BACKUP_PROVISIONED=1 BACKUP_TRANSPORT=com.google.android.backup/.BackupTransportService BLUETOOTH_ON=0 CDMA_CELL_BROADCAST_SMS=1 DATA_ROAMING=0 DEFAULT_INPUT_METHOD=com.sec.android.inputmethod.axt9/.AxT9IME DEVICE_PROVISIONED=1 DISABLED_SYSTEM_INPUT_METHODS= ENABLED_ACCESSIBILITY_SERVICES= ENABLED_INPUT_METHODS=com.swype.android.inputmethod/.SwypeInputMethod:com.sec.android.inputmethod.axt9/.AxT9IME INCALL_POWER_BUTTON_BEHAVIOR=1 INSTALL_NON_MARKET_APPS=1 LAST_SETUP_SHOWN=eclair_1 LOCATION_PDR_ENABLED=1 LOCATION_PROVIDERS_ALLOWED= LOCK_PATTERN_ENABLED=0 LOCK_PATTERN_TACTILE_FEEDBACK_ENABLED=0 LOCK_PATTERN_VISIBLE=1 MOBILE_DATA=0 MOUNT_PLAY_NOTIFICATION_SND=1 MOUNT_UMS_AUTOSTART=0 MOUNT_UMS_NOTIFY_ENABLED=1 MOUNT_UMS_PROMPT=1 NETWORK_PREFERENCE=1 PREFERRED_CDMA_SUBSCRIPTION=1 PREFERRED_NETWORK_MODE=0 SEND_ACTION_APP_ERROR=1 TETHER_DUN_REQUIRED=0 THROTTLE_RESET_DAY=4 USB_MASS_STORAGE_ENABLED=1 USB_SETTING_MODE=0 VOICE_RECOGNITION_SERVICE=com.google.android.voicesearch/.GoogleRecognitionService WIFI_NETWORKS_AVAILABLE_NOTIFICATION_ON=1 WIFI_ON=1 - Development OS (Mac OS X, Windows, Linux): Windows/OS X - Mobile OS and Version: Android 2.3.6 - Mobile Device Manufacturer and Model name: samsung GT-I9003 - Do the Vuforia Sample Applications show the same behavior?: This is our first time seeing this bug.

AlessandroB

Tue, 03/12/2013 - 13:55

Hi, thanks for submitting the report; we will look at it, and see if we find any hint in the logs that points to a possible issue in the Vuforia SDK;