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Dark camera on Vuforia 7

March 29, 2018 - 2:52am #1

Vuforia SDK Version: 7.1.27

Description with steps to reproduce: I am using Vuforia 7 with Unity 2018.1 making an app for Android 7. And I have a problem with the camera, it is extremely dark. In comparison, the camera in normal mode (photo or video) is much lighter. Apparently, this problem was not fixed in version 6.2.10 as it was reported a couple of times. Can I expect a fix for that? What additional info can I provide to help?

Development OS (Mac OS X, Windows, Linux): Windows 10

Mobile OS and Version: Android 7

Mobile Device Manufacturer and Model name: Lenovo P2

Do the Vuforia Sample Applications show the same behavior?: Yes. Even simple AR Camera without any additional objects shows the same result.

Dark camera on Vuforia 7

February 26, 2020 - 12:09am #8

Hi,

Did you run the native sample app with 8.6.10 on Mi Mix 2 and got the black screen?

If yes, please provide a logcat dump.

Thank you.

Vuforia Engine Support

Dark camera on Vuforia 7

February 22, 2020 - 8:39am #7

Same issue with Vuforia 8 on a Xaomi Mi Mix 2 running Android 9.

The problem can be reproduced with:
- vuforia-sdk-android-8-6-10
- VideoPlayback-8-6-10

And also with Vuforia View 8.5.5.2395 from PTC Inc on Android Playstore.

Note that the problem does not occur on the same phone with an EasyAR application.

Dark camera on Vuforia 7

January 27, 2020 - 5:03am #6

Hi,

Could you please let me know the Vuforia SDK and Unity version you are using?

Also please try our Demo core sample apps and let me know if you encounter the same issue.

Thank you.

Vuforia Engine Support

Dark camera on Vuforia 7

January 26, 2020 - 6:00pm #5

I have the same issue. Did anyone find some fix or workaround?



Device: HOT 6 Pro (Infinix-X608)

Dark camera on Vuforia 7

May 28, 2018 - 11:45pm #4

I have the same issue. Did anyone find some fix or workaround?

Dark camera on Vuforia 7

April 20, 2018 - 10:47pm #3

Same issue on Mi Max with Android 7.0. This makes AR useless and I'm unable to launch the app because of this. Please check the attached image of Vuforia camera and native camera app.

AttachmentSize
Image icon IMG-20180418-WA0011.jpg61.68 KB
Image icon IMG-20180418-WA0010.jpg19.14 KB

Dark camera on Vuforia 7

April 19, 2018 - 4:03pm #2

Any plans to check this issue?

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