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Failed To Initialize Vuforia

December 4, 2019 - 3:47pm #1

Vuforia SDK Version: 6.2.10 -

Description with steps to reproduce: Hello. I've had my app out for over a year called myARgalalxy - Solar System. It's been working fine until recently - where it now gets a "Failed To Initialize Vuforia" message and does not load. It's been working so not sure what happened to make this go down - did the API get removed? Is it possible to get this fixed without having to release a new version? I'm getting complaints about this and people are returning the AR cards so it's affecting us in a big way. Any help is appreciated! -

Development OS (Mac OS X, Windows, Linux): Windows -

Mobile OS and Version: 10 -

Mobile Device Manufacturer and Model name: Android -

Do the Vuforia Sample Applications show the same behavior?: Unsure

 

 

Failed To Initialize Vuforia

December 5, 2019 - 4:31am #2

Hi,

Please provide a logcat dump using $ adb logcat AR:D Unity:D *:S? and confirm also a device on which you are seeing the issue?

Thank you.

Vuforia Engine Support

 

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