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Image target not working with Note 4

July 25, 2015 - 11:36am #1

Vuforia SDK Version: 4.2.3 -

Description with steps to reproduce:

When the app opens on the phone, there is a diagonal line on the screen, and you can't see the camera view, but when you point the phone toward the target image, the 3d object pops up... not sure why. I built the app on a mac and exported for App store. The app works, but I'm having issues with it working on the Android Note 4, the app works on the Galaxy 3,4. The Note 4 is running 5.0.1. Any help would be greatly appreciated. THank you.

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Development OS (Mac OS X, Windows, Linux): Mac os x -

Mobile OS and Version: Android 5.0.1 -

Mobile Device Manufacturer and Model name: Samsung Note 4 -

Do the Vuforia Sample Applications show the same behavior?: No. The app works on the iphone and the galaxy 3,4.

Image target not working with Note 4

July 26, 2015 - 12:34pm #2

Are you using Unity 5.1 ?

If so, check your Android Player Settings:

- disable Automatic Graphics API (uncheck the check-box)

- Graphics APIs:  must include OpenGL ES 2.0 only  (remove OpenGL ES 3.0 from the list)

 

See also the attached screenshot for the correct settings.

AttachmentSize
Image icon PlayerSettings.png12.53 KB
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