Topic locked

iOS 9 occasionally causes INIT_LICENSE_ERROR_INVALID_KEY at app start

September 16, 2015 - 8:04am #4

Vuforia SDK Version: 5.0.5 -
Description with steps to reproduce:

We sometimes get 
"Can’t execute! (“vuforia_sample_application” error121)" 
and 
"Error INIT_LICENSE_ERROR_INVALID_KEY" 
on an app based on the iOS sample code. 

It appears to be random and much more frequent on iOS 9 than earlier versions of the OS. This happens on any iOS device.

-
Development OS (Mac OS X, Windows, Linux): OS X -
Mobile OS and Version: iOS 9 -
Mobile Device Manufacturer and Model name: Apple iPhone 5 -
Do the Vuforia Sample Applications show the same behavior?: We haven't seen it happen yet on the sample code.

iOS 9 occasionally causes INIT_LICENSE_ERROR_INVALID_KEY at app

September 16, 2015 - 5:17pm #3

  • Is this issue occurring on any other iOS devices (other than iPhone 5 with iOS 9)?
  • Did you say that this isn't reproducible using your key in our sample apps?
  • How often did this occur prior to iOS 9 and with which Vuforia SDK version?
  • What is the name of the license key which you are experiencing issues?

 

iOS 9 occasionally causes INIT_LICENSE_ERROR_INVALID_KEY at app

September 17, 2015 - 7:28am #2

It turns out our client was reporting the issue after they modified our source code. We suspect this is not a issue with Vuforia. Please consider this issue closed. Thank you.

iOS 9 occasionally causes INIT_LICENSE_ERROR_INVALID_KEY at app

September 17, 2015 - 2:10pm #1

Ok, thank you for the update.

Topic locked