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Pixel Phone critical bug and Samsung Galaxy S8 bug

March 23, 2018 - 4:24am #1

Vuforia SDK Version: 7.0.47 -

Description with steps to reproduce: Good afternoon,

We have found a bug on Samsung S8 (wrong Camera aspect ratio) and critical Pixel Phone bug (total freeze - unable to operate but didn't crashed)
Look at the following pictures for clarifications:

https://drive.google.com/open?id=19Cbm2TSFvwvj4a62ZwjlJ6VPBuepSZAI

Pixel:

- was unresponsive and totally freeze

Samsung S8:
- camera aspect ration - it was stretched, no visuals for this bug,

Please, we are waiting for the new Vuforia Update to provide new build to the client!
Hopefully, it is enough for you to fix this issue.

Thanks in advance! -

Development OS (Mac OS X, Windows, Linux): Windows -

Mobile OS and Version: Android 6.x or 8.x -

Mobile Device Manufacturer and Model name: Google Pixel -

Do the Vuforia Sample Applications show the same behavior?: Didn't check, it was one of many customers who has sent it to us

Pixel Phone critical bug and Samsung Galaxy S8 bug

March 23, 2018 - 10:15am #2

Hello studentutu,

Can you please provide additional information on how to reproduce this? What actions were being performed when the issue occurred? What features are you using? Are you able to reproduce it within the samples?

Thanks,

Vuforia Support

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