Vuforia SDK Version: 2.6.7 (Unity) -
Description with steps to reproduce:
we've created an AR app that our client reports works just fine (iOS and Android) except on one device, a Samsung Galaxy Tab 2 10.1 (GT-P5110) running Android 4.0.3. Our (custom) splash stays on forever and Unity doesn't show up.
When we received the device to test it at our office, the very same app worked just fine, so here's our assumption:
At their venue, they probably have a bad WiFi connection (maybe with a heavy firewall), that causes Vuforia to timeout/or hang on getting the device specific data it loads from the Qualcomm servers. Here at our office it startet both with WiFi on or off.
So to undergrid or disprove this theory, could you explain how Vuforia usually should behave on a network timeout? how long does it wait for the data to arrive before it proceeds?
Thanks a lot in advance,
Development OS (Mac OS X, Windows, Linux): Mac OS X Mountain Lion -
Mobile OS and Version: Android 4.0.3 -
Mobile Device Manufacturer and Model name: Samsung Galaxy Tab 2 10.1 (GT-P5110) -
Do the Vuforia Sample Applications show the same behavior?: Again, at our office it works. We couldn't test it at our clients office yet, but we're planning to do that.