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Service not available while creating Area Target

By niksa on Thu, 08/18/2022 - 06:45

Hi,

I'm building the Area Target Capture API scene from Unity sample project, I have followed the doc (https://library.vuforia.com/area-targets/area-target-capture-api-unity) , after building the App in iPhone with Lidar, I was able to create the Area Target but during generation of Area Target I'm getting following error from few hours now

[ERROR] Vuforia portal authentication: The Vuforia portal reported an unknown error. Please try again. 2022-08-17 22:37:20.053599+0530 AreaTargets-Vu[32464:18362974] ERROR/AR(32464) Failed to generate Area Target because the server is not reachable, down, or overloaded

I have made sure that all credential are correct and in place.

I'm using iOS 15.5 , iPhone 13 Pro

Vuforia version - 10.9.3

Unity version - 2021.3.1f1

 

Thanks.

Yes,I have make sure those credentials are correct and in place. I was able to capture the Area, but during saving I got Error: Service not available!

I have repeated the issue few time today as well for logging purpose

here is a screenshot while generating as well

Hey there,

 

Can you confirm that your device has full internet connection? 

 

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager