"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

Unable to Download Database (All)

By NukaDiLucca on Fri, 08/14/2020 - 22:23

Vuforia SDK Version: 9.3.3 Unity -

Description with steps to reproduce:

License Name: Test

Target Name: Cards

Download Database (All)

Download Database

1550 of 1550 active targets will be downloaded

Name: Cards

Unity Editor

Download Error Message: There has been an error while processing your request. Please try again or search for the issue in the forums.

Development OS (Mac OS X, Windows, Linux): Windows 10 Unity 2019.4.8f1 LTS

Mobile OS and Version: na

Mobile Device Manufacturer and Model name: na

Hi,

I believe you are facing a timeout issue, the db is to big to be created by our backend service and you get the error.

Could you please try and split it up in 500 chunks? ( please test the creation after 300-400 images to be sure that you are not running in the same issue)