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Vuforia 9.2.7 in Unity can't work in HuaWei PHONE

July 5, 2020 - 5:45am #1

Vuforia SDK Version: 9.2.7 -

Description with steps to reproduce: Vuforia 9.2.7 in Unity can't work in HuaWei PHONE
Black screen, splash screen or flash back.

I have tested 2 Huawei mobile phones, and both have this problem. Once I use ARcamera, I get a black screen.
But there is no problem on the other phones.
And the old Version Vuforia, such as 8.5.9 , have no problem. -

Development OS (Mac OS X, Windows, Linux): Windows -

Mobile OS and Version: Android 9 -

Mobile Device Manufacturer and Model name: HuaWEI nova5Pro -

Do the Vuforia Sample Applications show the same behavior?:

Vuforia 9.2.7 in Unity can't work in HuaWei PHONE

July 20, 2020 - 2:39am #3

Hi,

Please run our Core Sample app and let me know if this is reproducible.

In addition we have here a list of recommended devices however Vuforia might also work on other devices. https://library.vuforia.com/content/vuforia-library/en/platform-support/vuforia-engine-recommended-devices.html

Thank you.

Vuforia Engine Support

Vuforia 9.2.7 in Unity can't work in HuaWei PHONE

July 9, 2020 - 10:48am #2

I have the same problem on Huawei Honor 8X , play mode in unity is working fine , but after build apk show black screen, splash screen and flash back.

Vuforia 8.5.9 is fine ,but every time i update it to 9.2.8 ,apk is not working correctly  (I need 9.2 for model target advance data base functionary).

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