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Vuforia AR Camera only shows pink, green and black buggy background on some Android devices. Requesting help.

March 10, 2020 - 5:52am #1

Hello,

 

We are using Unity 2018.4 and Vuforia 8.3 and we have a problem on Android devices as you can see in attachment.

We've tried another Unity and Vuforia versions and various variations but we couldn't resolve this problem.

Could you please give us information about why are we having this problem?

 

Warm regards,

TD Technology Team

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TDYAZILIM
Joined:
December 30, 2019
Posts: 1
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Vuforia AR Camera only shows pink, green and black buggy background on some Android devices. Requesting help.

November 4, 2021 - 2:47pm #3

This bug is fixed in Vuforia 10.2.5 and Unity 2021.1 on my Kindle Fire 10" 2019. For anyone who CAN upgrade, you should try that out.

I am stuck on Vuforia 8.5.9 and Unity 2019.2.21f1 however and can't upgrade, and I have not found a fix.

bolspro
Joined:
July 31, 2017
Posts: 6
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Vuforia AR Camera only shows pink, green and black buggy background on some Android devices. Requesting help.

March 11, 2020 - 1:41am #2

Hi,

Developers reported similar issues with some Samsung Galaxy A models, Oppo F1 or other Android models which are not officially recommended by Vuforia.

More info on the recommended devices here: https://library.vuforia.com/articles/Solution/vuforia-fusion-supported-devices.html

Thank you.

Vuforia Engine Support

 

mcotora
Joined:
March 15, 2019
Posts: 1674
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