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Vuforia AR Camera only shows pink, green and black buggy background on some Android devices. Requesting help.

March 10, 2020 - 5:52am #1

Hello,

 

We are using Unity 2018.4 and Vuforia 8.3 and we have a problem on Android devices as you can see in attachment.

We've tried another Unity and Vuforia versions and various variations but we couldn't resolve this problem.

Could you please give us information about why are we having this problem?

 

Warm regards,

TD Technology Team

AttachmentSize
Image icon 825.png2.15 MB

Vuforia AR Camera only shows pink, green and black buggy background on some Android devices. Requesting help.

March 11, 2020 - 1:41am #2

Hi,

Developers reported similar issues with some Samsung Galaxy A models, Oppo F1 or other Android models which are not officially recommended by Vuforia.

More info on the recommended devices here: https://library.vuforia.com/articles/Solution/vuforia-fusion-supported-devices.html

Thank you.

Vuforia Engine Support

 

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