Hi!

I'm having the exact same problems. On my Samsung S8 the center of screen got some sort of  offset. I'm doing raycast from the ARcamera which hits with some percent of offset from the center of the screen. This does not happend to my other cellphones. I think this is because of the 18.5/9 ratio which is on the Samsung. 

Have this issue been solved yet?

Unity 2019.2.0f1

Vuforia 8.5.9

Vuforia Version 7.1.31

Galaxy S7 Android 8

I'm having a different problem, it's with the canvas.

Every time a generate an APK, it offsets the canvas - I added the screenshot - I've created a project with only the AR camera and a full-screen white canvas.

When I run the APK at the Galaxy S8 (and some specific models) all the canvas shift some pixels.

I've tried a lot, but I still can't understand where is the problem or how to fix it, It happens every time, even with more complex projects.

many thanks.

Hello,

If you can provide a repo project with instructions on how to replicate the issue, then I can escalate to the engineering team for further review.

Thanks,

Vuforia Engine Support

Many thanks for your response.

We have been working with vuforia for a few years and yes, we need a certain accuracy of tracking. That has always worked very well so far. The accuracy is still present on many devices.

We do not do any special or absract things, but we just need a small offset of the trackable.

And the offset does not result from an inaccuracy of the tracking, but just by an inaccuracy of the projection matrix (and possibly other internal things that I can not analyze).

And maybe this has not been clear until now, but this error is definitely to be found on all Samsung S8 and S9, which want to use a Unity App with Vuforia. This is not a special usage problem! And maybe there are even more devices which we have not tested yet.

I can also give more examples, create a project, or build APKs if that helps, but the mistake does not seem to be a calibration or tracking problem.

Would it be possible for a developer to address this problem internally? I would also prepare everything necessary there.

Many Thanks

Hello,

The camera resolution that Vuforia uses is unlikely to be wrong as the device advertises supported resolutions, and Vuforia picks one of those.

Looks like you're trying to drive some high-tolerance experiences. Note that no two cameras have the same intrinsic principal point of focal length, and Vuforia uses estimated intrinsic calibration values since it is not possible to calibrate every device at each camera resolution. I'm wondering if this explains the discrepancy you're seeing.

Thanks,

Vuforia Engine Support

Maybe i found the reason for the shift: the projection matrix of the vuforia arcamera is maybe wrong, because the aspect ratio which is used in the matrix is 2.059594. but the aspect ratio with screen.width / screen.height results on the Samsung S9 to 2.055556. Resetting or Recalculating the matrix fixes this bug, but nerverless after this fix the resulting tracking seems to be shifted in depth. I think that propably vuforia uses on this devices a wrong resolution? fixing the projectionmatrix cannot fix the complete problem!?

Yes I know that. this is just the minimal example to reproduce the bug or misbehaviuor. there must be no tracking or other vuforia feature active. only the first initializing and the camera is started.

the sphere placed under the camera ensures that it is always rendered in the center of the resulting image. 

The bug can also be forced differently, but this is the simplest and most comprehensible scene to get the resulting error.

I add screenshots from editor and the s9 too. there the offset can be clearly recognized.

thank you.

Hello,

mjantowski wrote:

On my Android build on a Galaxy S9 G960F, the Vuforia Camera has a displacement of the image center. This can be easily reproduced as follows:

* Create a new scene

* Add the ARCamera from Vuforia to the scene

* Add Sphere as child node on the camera

This is not the correct project heirarchy. A game object for one of Vuforia's features needs to be added to the scene heirarchy at the same level as the ARCamera. You would then add the sphere as a child node to that game object.

If this doesn't make sense, please refer to the Vuforia Core samples on the Unity Asset Store for best practices.

Thanks,

Vuforia Engine Support