By alse
on Wed, 08/08/2018 - 13:03
Vuforia SDK Version: 7.2.24 -
Description with steps to reproduce: I have tried upgrading Vuforia on both Unity 2017 and 2018 with the same result each time. I try to update Vuforia from the link under Vuforia configuration. After the update is run and I restart unity with a new project, select Vuforia under XR setting. The object menu is no longer visible in Unity after the update and cannot therefor add either ArCamera or anything else.. What could be the issue here? -
Development OS (Mac OS X, Windows, Linux): Windows 10 64 bit -
Mobile OS and Version: Android 7.1.1 -
Mobile Device Manufacturer and Model name: Google Nexus -
Do the Vuforia Sample Applications show the same behavior?: I wish I could ever run the sample app!
Hello,
Hello,
Being able to replicate this issue in the Vuforia samples is key to better understanding the possible causes. Seeing your comment "I wish I could ever run the sample app!" makes me think you are blocked from using them.
The steps that you describe
The steps that you describe there, is exactly what I did in the first place and the reason why it is not working anymore. Oh, after the update I do not have a menu option for "Window->Vuforia Configuration" either in addition to all the options under GameObject->Vuforia" being gone.
Hello,
Hello,
I tried to replicate your issue but could not. I've upgraded Vuforia multiple times and in multiple versions of the Unity Editor and have never seen this issue.
Sorry I cannot be of more help. I will try and keep an eye out for it in the future.
This problem has been
This problem has been mentioned several times here or in Unity forums, yet every time the answer is "we couldnt replicate".
UPDATE
UPDATE
Hello,
Hello,
Thank you for all the detailed feedback and updated information. This is real head-scratcher as I can tell you that to-date, nobody in our office has ever run into a similar issue. And we've upgraded Vuforia hundreds of times and many, many machines.
Hi,
Hi,
Can you please share the following to help us debug this issue:
Hi,
Hi,
thank you for reply. I have subscribed to this topic but for some reason I didnt get any notification.
Anyway.. here is ivy.xml of Unity 2018.2.13f1 and Vuforia 7.2.23 which comes with it
I have tried fresh install of
I have tried fresh install of Unity again (in Program Files folder) to see permissions for ivy.xml before upgrade and inheritance is enabled, so it gets Read&Execute and Read rights for Users group.
Thanks, this is super helpful
Thanks, this is super helpful!
Glad you were able to work around the problem.
I'll try to replicate your user/admin setup and see if I can reproduce this somehow to fix the issue going forward.
So far from what I checked
So far from what I checked only ivy.xml has permissions problem. Changing it so that user or Users group has at least read rights to it, fixes the issue (either manually adding rights or enabling inheritance).
We were able to reproduce the
We were able to reproduce the permissions issue and will fix it for the next Vuforia release.
Thanks,
Vuforia Engine Support
The Problem...
The Problem...