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Vuforia will black camera on Sony Xperia XA1 Ultra

Vuforia SDK Version: 7.1.35 - Description with steps to reproduce: We found Vuforia 7.1.35 with Unity3d 2018.1.9f2 will black camera on Sony Xperia XA1 Ultra Screenshots https://photos.app.goo.gl/QDd2nXbPk1r8Bp6Q7 https://photos.app.goo.gl/o4Lzvz8SJGKseViP7 We are trying to find out why.. We got message from android logcat 11-13 17:08:42.490 8884-9075/com.marq.plus E/AR: CameraDevice::getCameraCalibration(): Failed to get camera calibration because the camera is not initialized. The complete logcat is placed https://gist.github.com/kaijung/58d59cef3c3ab2fcd78a399a8f350809 The detail spec. of XA1 Ultra https://www.sonymobile.com/global-en/products/phones/xperia-xa-ultra/specifications/ - Development OS (Mac OS X, Windows, Linux): Mac OS X - Mobile OS and Version: Android 7,8 - Mobile Device Manufacturer and Model name: Sony Xperia XA1 Ultra - Do the Vuforia Sample Applications show the same behavior?:

Hello,

Thank you for the detailed specs. Here's a few observations from the provided log file:

11-13 17:08:42.801 8884-9075/com.marq.plus I/AR: ObjectTracker: This device doesn't support model targets extended tracking, extended tracking will be turned of