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white screen in app Android

July 17, 2015 - 6:58am #1

Vuforia SDK Version: 4.2.3 -

Description with steps to reproduce:


I'm having trouble when I point the phone to dial, the camera is normally enabled, but is designed a white screen instead of the 3D object. Does anyone know what can it be? Webcam works normally.





Development OS (Mac OS X, Windows, Linux): Mac OS X -

Mobile OS and Version: 4.4.2 -

Mobile Device Manufacturer and Model name: Tablet Sansung -

Do the Vuforia Sample Applications show the same behavior?:

white screen in app Android

July 20, 2015 - 1:56am #2

This issue sounds similar to one already reported in this Forum, which affects Vuforia apps when using Unity 5.0.1 or 5.0.2 or 5.1.0.


If you are using one of those Unity versions, plase upgrade to one of these versions:

  • Unity 5.0.3
  • Unity 5.0.4 
  • Unity 5.1.1
  • Unity 5.1.2


see also:



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