Hello,

Thanks for the log. My guess is that it is related to the permissions in the Manifest file. At minimum, Vuforia Engine needs access to the camera (obvious).

I was able to run our Core Samples without any issue with the license key you provided. Recommendation is to comparing the manifest file generated by our Core Samples to yours. I'm not aware of any explicit permission changes that are now required, but that's a pretty old version of Unity.

Thanks,

Vuforia Engine Support

Hello. 

Attached is the log cat you requested. 

I gather that it is due to the permission for using camera was not enabled.

Did something change either on Vuforia or Google side that this happens recently?

The permission box did come up when we first submitted it to the PlayStore end of 2017.



The account used for the license is

The license name is Maxis Huat AR.

Hello,

Can you provide a logcat dump when starting the app?

$ adb logcat AR:D Unity:D *:S 

This may provide some additional clues.

Also, can you also provide access to the license key? If it still on your Vuforia Engine Developer account we can look it up. Just provide us with the portal account email address, and the name of the license key. This way you don't expose the key.

Thanks,

Vuforia Engine Support

I dont have my the project open atm since its been archived, so i cant really check the SDK version. 

It is a Unity application which was Unity 5.6.2.

We have tested on Android Devices, Samsung S9 Plus, Samsung S10 running android 9.

Hi,

We would need more information to investigate the issue.

Could you please confirm the below:

SDK version:?

Native or Unity:? if Unity, please confirm the version

On which devices do you see the error? OS of device?

Thank you.

Vuforia Engine Support