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Does Suspend License Need Reinstall?

March 19, 2021 - 1:23pm #1

Hello,

I have an iOS app with Vuforia running.

If I want to temporarily suspend my Vuforia license, will I need to reinstall or re-configure my app when I choose to re-activate it? 

Does Suspend License Need Reinstall?

April 21, 2021 - 5:19am #7

Hi,

I am not aware of any option to pause a license.

Please reach out to Billing for confirmation. https://developer.vuforia.com/support/contact/billing

Thank you.

Vuforia Engine Support

Does Suspend License Need Reinstall?

April 15, 2021 - 8:02pm #6

Is there any way to pause a license? 

Does Suspend License Need Reinstall?

March 25, 2021 - 1:32am #5

Hi,

You will need to update the app with the new license key and push the update to users.

Thank you.

Vuforia Engine Support

Does Suspend License Need Reinstall?

March 24, 2021 - 1:54pm #4

In such a case of having to repurchase a new licence, will new files need to be installed or updated inside of an application running Vuforia? 

Does Suspend License Need Reinstall?

March 24, 2021 - 7:03am #3

Hi darkwatercorp,

Unfortunately a suspended license cannot be reactivated. You would need to purchase a new license.

Thank you.

Vuforia Engine Support

Does Suspend License Need Reinstall?

March 22, 2021 - 8:51am #2

Hello, does anyone know the answer on this? 

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