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Does Suspend License Need Reinstall?

March 19, 2021 - 1:23pm #1

Hello,

I have an iOS app with Vuforia running.

If I want to temporarily suspend my Vuforia license, will I need to reinstall or re-configure my app when I choose to re-activate it? 

darkwatercorp
Joined:
August 22, 2017
Posts: 8
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Does Suspend License Need Reinstall?

April 21, 2021 - 5:19am #7

Hi,

I am not aware of any option to pause a license.

Please reach out to Billing for confirmation. https://developer.vuforia.com/support/contact/billing

Thank you.

Vuforia Engine Support

mcotora
Joined:
March 15, 2019
Posts: 1674
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Does Suspend License Need Reinstall?

April 15, 2021 - 8:02pm #6

Is there any way to pause a license? 

darkwatercorp
Joined:
August 22, 2017
Posts: 8
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Does Suspend License Need Reinstall?

March 25, 2021 - 1:32am #5

Hi,

You will need to update the app with the new license key and push the update to users.

Thank you.

Vuforia Engine Support

mcotora
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March 15, 2019
Posts: 1674
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Does Suspend License Need Reinstall?

March 24, 2021 - 1:54pm #4

In such a case of having to repurchase a new licence, will new files need to be installed or updated inside of an application running Vuforia? 

darkwatercorp
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August 22, 2017
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Does Suspend License Need Reinstall?

March 24, 2021 - 7:03am #3

Hi darkwatercorp,

Unfortunately a suspended license cannot be reactivated. You would need to purchase a new license.

Thank you.

Vuforia Engine Support

mcotora
Joined:
March 15, 2019
Posts: 1674
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Does Suspend License Need Reinstall?

March 22, 2021 - 8:51am #2

Hello, does anyone know the answer on this? 

darkwatercorp
Joined:
August 22, 2017
Posts: 8
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