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Licence Renewal

September 15, 2020 - 7:57pm #1

Hi there,

We have been trying to contact someone to help us renew one of our licences (The AugMent) which has recently expired. But it has been more than a week and there is still no follow up! How can we reach the right person to renew it for us? Email doesn't seem to get through to anyone?

Licence Renewal

September 16, 2020 - 11:25pm #2

Hi,

Please reach out to our Billing department by filling out this form: https://developer.vuforia.com/support/contact/billing

If you already did this, please confirm me the case number so I can escalate with the the Billing team.

Thank you.

Vuforia Engine Support

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