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please contact me

August 7, 2019 - 10:05pm #1

Hi

I used the form months ago to try and change license type

I got auto reply saying someone would get back to me within 72hrs, but they never did

our Vuforia account is

, but if you could CC

that would be great because I don't check that other account often

cheers

Tom

tompainter
Joined:
September 27, 2017
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please contact me

November 12, 2019 - 6:16am #6

Hi @ItalyRA

Could you please confirm via pm your e-mail address that you used to contact our Sales department?

Thank you.

Vuforia Engine Support

mcotora
Joined:
March 15, 2019
Posts: 507
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please contact me

November 11, 2019 - 3:52am #5

Hello,

We wrote a info plan request to use Model Target and, eventually, upgrade our cloud plan but no reply.

The request is been done this past week. The company name is IBS Srl.

Thanks

 

ItalyRA
Joined:
July 11, 2017
Posts: 1
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please contact me

August 29, 2019 - 4:21am #4

Hi @appsgamahealthcare

I've escalated your request internally.

Apologies for created inconvenience.

Thank you for your understanding.

Vuforia Engine Support

mcotora
Joined:
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Posts: 507
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please contact me

August 29, 2019 - 3:18am #3

I'm having the same problem. I sent you a question about purchasing a license almost a week ago and I still have to response.

Could you please contact me at

?

Thanks!

appsgamahealthcare
Joined:
May 7, 2019
Posts: 1
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please contact me

August 8, 2019 - 7:08am #2

Hello,

Apologies for the inconvenience, and thanks for the info. I'll escalate internally and see if we can get this moving again.

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2681
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