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August 19, 2020 - 2:53am #1

Hello friends!

We used an incomplete version of the license, tested our application and are now ready to present it to the world.

We had a limit of 1000 views per month. Now this is not enough for us, and we want to buy the extended version.

We have written more than 6 letters of support, no one answers us, we do not know where else to write to continue working. The app is not working right now and we are very saddened. Please help us as soon as possible ... we really look forward to and hope only for you!

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August 28, 2020 - 2:57am #5

Hi,



I've escalated your request internally.



Apologies for created inconvenience.



Thank you for your understanding.



Vuforia Engine Support

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August 27, 2020 - 7:01am #4

mcotora wrote:

Hi,

Could you please let me know if you used this form: to contact our Sales team? If yes, please provide me the e-mail address used.

Thank you.

Vuforia Engine Support

 

We even tried to register a new account to pay. Nothing happened, we still can't buy a license on the site.

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August 27, 2020 - 6:53am #3

Yes, we wrote in all the forms that we found on the Vuforia and PTC website. There are no replies ... We wrote to Instagram several times, there is also no answer. We just need to pay a license and we can work.

Purchase a PRO license

August 27, 2020 - 6:16am #2

Hi,

Could you please let me know if you used this form: to contact our Sales team? If yes, please provide me the e-mail address used.

Thank you.

Vuforia Engine Support

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